Ratings based on 76 Verified Reviews
4.1 Room cleanliness
4.4 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Good and comfortable stay
Posted 1 Apr 2022 on Hotels温泉がとっても良かったです。フロントの人も親切でしたし、掃除とかもきちんとされていて、コスパの良いホテルだったと思います。
by A verified traveler
Posted 25 Oct 2019 on Hotels
by A verified traveler
Posted 5 Jun 2019 on Hotels
The place was dirty and shaby. There was mold in the bathroom
by A verified traveler from Manila
Posted 12 Feb 2019
They picked us up at the bus station when we arrived in Shiretoko and brought us to our bus stop for our teip to Sounkyo. Crab dinner is excellent. A must-try! The corridor and one of our rooms smelled of kerosene (probably used for the heater) but they immediately changed the room. The room is clean except that I found a hairball in our futon. I found the breakfast wanting. I might look for another place next time I visit Utoro
by A verified traveler from singapore
Great onsen great stay good location
Posted 11 Feb 2019 on HotelsIt was good comfortable. Meals are perfect. We ate till full and the onsen was good and temperature was great
by A verified traveler from Singapore
Posted 28 Oct 2018
A very traditional ryokan. Their staff was super friendly and helpful, and helped arranged for the cruise out to see the Shiretoko Pennisular. Food was spectacular - especially the first night dinner with the crabs. Very generous portions of their delicious food. Onsen was decent, and relatively clean. The room was nice and spacious, and we appreciated that the staff helped us to lay out the futons while we were having dinner at the dinning hall. The only issue we had was that there were lots of bugs in the inn everywhere. We see them along corridors, in the onsen area, even in our bedrooms! They provided masking tape in our rooms, which was meant for us to zap these bugs away when we saw them. But the bugs weren't enough to ruin our stay. Overall, a very pleasant stay, and we will recommend this place to other travelers.
by A verified traveler
Posted 6 Aug 2018 on Hotels
by A verified traveler
Perfect place for a great Japanese Experience.
Posted 30 Jul 2018 on HotelsThe staff are welcoming and friendly. Room was spacious and shared bathroom etc were adequate and well maintained. It's a difficult 10-15 minutes uphill walk from Utoro bus terminal..especially if you have luggages and it's a hot sunny day.
Recommended
for Getaway With Friendsby A verified traveler
Posted 14 Mar 2018 on Hotels
Efficient and helpful front desk. Excellent restaurant with great and friendly service. Really cozy feeling.
Recommended
for Everyoneby A verified traveler
Friendly People
Posted 13 Feb 2018Hotel provided free pickup, drop. Also, they provided free drop to a tourist site, Shiretoko drift ice festival by themselves.
Onsen and room has great views. Rooms were properly heated and were clean.
