Ratings based on 64 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Sep 2024
2nd visit just a very good place to stay can't fault this facility very well looked after
Comment from Hotel Management
23 Sep 2024 by Keith Owner, Hotel Management
Great Stay, Great Company, Great to see you again, Shame Margaret couldn't come!See you again when your over from Canada!
by A verified traveler
Gem in Shanklin
Posted 16 Aug 2024 on HotelsThis has to be the best place I have ever stayed in.
Keith is a absolute gem and just genuinely a nice fella
Christian is lovely aswell
Stay here for the legends of a married couple that make you feel welcome and appreciated
Thank you
Comment from Hotel Management
18 Aug 2024 by Keith Owner, Hotel Management
Well thank you folks from the bottom of our heart. XIt is always nice to get a great comments but you really sound as you appreciated our efforts and our place.You can definitely come again.So take care of each other and all the very best to your future.Kindest Regards Keith & Christine xx
by A verified traveler
Posted 6 Aug 2024
Keith and Christine who own this hotel, are very friendly and welcoming. The property is in a perfect location. Short walk to beach, Old Village, transport. The place is spotlessly clean. There are extra toiletries in the rooms, ex. face cleansing pads. complimentary water on first night. Small fridge in room. Breakfast was good. I would recommend it.
Comment from Hotel Management
6 Aug 2024 by Keith Owner, Hotel Management
To my two favourite Scottish Ladies.Thankyou for your lovely stay, as it was so nice of you to write such a glowing but true review. Lol!Love to see you both again,, so keep in touch.Best WishesKeith & Christine and the dogs xxx
by A verified traveler
Posted 2 Aug 2024
First class breakfast and service. Poor car parking at front of property.
Comment from Hotel Management
2 Aug 2024 by Keith Owner, Hotel Management
Thanks John & Barbara for your review.Glad the breakfast & service etc was First Class!Re the comment on 'Poor Car Parking', is that by the driver or our car spaces on our forecourt? We do not have a car park like big hotels, as we are a humble small Guest House, so parking/land is at a premium. As you can see by various photos on the booking site.The four main spaces can be accessed very easily by pulling in or reversing into the space. We have one larger space that is for more mobility impaired guests and the Owners space which I vacate when we have 6 cars in, plus motor cycle bay.Maybe it’s more of a question about the ability of the driver?We are also not responsible for other guests driving/parking standards.On the upside, we are fortunate to have two free car parking bays on the road right outside our property and 10 more in the road.However, they don't belong to us, so first come first parked!We believe there was an issue from your daughter re you leaving by 8am to catch the 9.30am ferry you had booked yourself and not getting a breakfast before you left but during numerous conversations you said 'you would get something on the ferry', so it wasn’t a problem. You could have quite easily & politely asked if you could have come in a bit earlier to have a quick light option or cereal/toast & cuppa etc or even had a take away bacon/sausage/egg baps but you wanted to shoot off early, so you never asked. So how was that our fault? So Judith's Bad comments was unnecessary!Anyway, we are glad you had a lovely stay, as you wrote in our guest book and hope you come back again.Kind regardsKeith & Christine & the dogs xx
by A verified traveler
Posted 24 Jun 2024
Well run, very tidy and clean, cannot thank them enough.
Comment from Hotel Management
2 Jul 2024 by Keith Owner, Hotel Management
Thanks David for taking time to rate us and such lovely review. Come again next year!Kind Regards
by A verified traveler
Posted 11 Jun 2024
Had a really lovely stay . room was lovely and clean comfortable bed . Tasty home cooked breakfast . Good central location. Really good value for money . Hosts were friendly and helpful .
Thank you for a lovely stay we had a lovely few days
Comment from Hotel Management
12 Jun 2024 by Keith Owner, Hotel Management
Thanks for a lovely stay and being lovely guests.Hope to see you again when you come back.Kind Regards Keith & Christine
by A verified traveler
Posted 16 May 2024
My sister and I had a wonderful time on our stay at the Swiss Cottage premises were very clean and well maintained, breakfast was excellent and there was lots of choice in the menu all in all a wonderful stay Christine couldn't have been more helpful.
Comment from Hotel Management
16 May 2024 by Keith Owner, Hotel Management
Glad you had a wonderful time during your stay with us as I enjoyed our chats every day, so thankyou for a lovely review.Take Care Christine
by A verified traveler
Posted 10 Apr 2024
Comment from Hotel Management
11 Apr 2024 by Keith Owner, Hotel Management
Glad you enjoyed your stay and enjoyed the horses!Take Care
by A verified traveler
Good value , all the basics , needs an update
Posted 13 Mar 2024 on HotelsOverall ticks all the boxes . In some need of updating , decor , furniture . Mattress too soft for me , a topper or new one would be ideal. Parking was fine. An altercation with the owner and a guest at 1.30 am on my second night didn’t help my sleep . Whilst my room was next door to the entrance , and in all probability not the fault of the owner , regardless , there are other guests in the accommodation to consider. Overall decent for the price .
Comment from Hotel Management
21 Mar 2024 by Keith Owner, Hotel Management
Glad we were able to accommodate you for your weekend.Everyone has a personal taste on Décor but the Room is in keeping with the building, as its a 1866 Victorian Property and is Rated as 4 Star! In fact the room has just had a fresh coat of paint and colour change and has only just had the Hotel Inspector stay in it a few weeks ago.Again mattress is a Dreams Hotel Source 5 Medium and also has a 2nd mattress underneath to make it higher and softer for Mobility classification! Yes sorry about the disturbance at night which was out of our hands but is being dealt with.Anyway overall cant complain and glad you had a good stay.
by A verified traveler
Posted 22 Oct 2023
Really lovely Keith and Christine couldn’t be more helpful, would definitely go back
Comment from Hotel Management
23 Oct 2023 by Keith & Christine, Hotel Management
Hi LynneThanks for taking time for writing a review on us.Glad you 3 enjoyed yours stay and look forward to seeing you again.Kind Regards Keith and Christine x
