Ratings based on 66 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Sep 2024
The hosts are engaging, responsive and friendly, ensuring all guests are welcomed and comfortable. Breakfasts are well cooked and plentiful. The rooms and ensuites are generously proportioned, clean and well decorated.
The property is very well appointed for pubs, restaurants and only a short walk from the esplanade and beach. I highly commend this establishment.
by A verified traveler
Posted 1 Sep 2024
Brilliant had great time bringing brilliant people
by A verified traveler
Posted 9 Jul 2024
by A verified traveler
Posted 22 Jun 2024
The Richmond location is ideal for walking, buses and train station. The property is comfortable and has everything you require in the room. If i was being picky i would like to see less sugary items at breakfast and opt for plain greek yogurt, Weetabix, low sugar muesli as the options on offer are too sweet. Also less plastic flowers and plants which attract the dust but that is only my preference otherwise all good.
by A verified traveler
Posted 1 May 2024
The Richmond was quiet and restful, which was what we were looking for. The room was large and airy, comfortably furnished with plenty of storage space. Breakfast was perfectly cooked with plenty of choice. The owners were friendly and helpful, keen that we enjoy our stay. We would be very happy to stay there again. We were sad that this lovely couple, working hard and doing a great job, have had to take abuse from unreasonable people who expect the service of a 5* hotel from B & B proprieters. Read the information before you book folks and leave vacancies at this lovely place for people who appreciate it.
by A verified traveler
Posted 10 Sep 2023 on Hotels
by A verified traveler
Charming b&b in shanklin
Posted 10 Aug 2023 on HotelsThe Richmond is a lovely place to stay- Mark and his wife are lovely people . The breakfast was delicious and the room was perfect- I was on a group tour and this was a very comfortable place to come back to
by A verified traveler
Posted 3 May 2023
I liked the room which was quite large and comfortable. The breakfast was excellent.
by A verified traveler
Excellent place to stay in Shanklin.
Posted 12 Apr 2023 on HotelsThe stay for one night was very pleasant. Mark was very welcoming and clear about the accommodation and local facilities. The room was really comfortable and clean.
by A verified traveler
Posted 26 Sep 2022 on Hotels