Ratings based on 66 Verified Reviews

4.6 out of 5
96% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 11 Sep 2024
The hosts are engaging, responsive and friendly, ensuring all guests are welcomed and comfortable. Breakfasts are well cooked and plentiful. The rooms and ensuites are generously proportioned, clean and well decorated. The property is very well appointed for pubs, restaurants and only a short walk from the esplanade and beach. I highly commend this establishment.
5 out of 5
by A verified traveler

Posted 1 Sep 2024
Brilliant had great time bringing brilliant people
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Jul 2024
3 out of 5
by A verified traveler

Posted 22 Jun 2024
The Richmond location is ideal for walking, buses and train station. The property is comfortable and has everything you require in the room. If i was being picky i would like to see less sugary items at breakfast and opt for plain greek yogurt, Weetabix, low sugar muesli as the options on offer are too sweet. Also less plastic flowers and plants which attract the dust but that is only my preference otherwise all good.
5 out of 5
by A verified traveler

Posted 1 May 2024
The Richmond was quiet and restful, which was what we were looking for. The room was large and airy, comfortably furnished with plenty of storage space. Breakfast was perfectly cooked with plenty of choice. The owners were friendly and helpful, keen that we enjoy our stay. We would be very happy to stay there again. We were sad that this lovely couple, working hard and doing a great job, have had to take abuse from unreasonable people who expect the service of a 5* hotel from B & B proprieters. Read the information before you book folks and leave vacancies at this lovely place for people who appreciate it.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Sep 2023 on Hotels
5 out of 5
by A verified traveler

Charming b&b in shanklin

Posted 10 Aug 2023 on Hotels
The Richmond is a lovely place to stay- Mark and his wife are lovely people . The breakfast was delicious and the room was perfect- I was on a group tour and this was a very comfortable place to come back to
5 out of 5
by A verified traveler

Posted 3 May 2023
I liked the room which was quite large and comfortable. The breakfast was excellent.
5 out of 5
by A verified traveler

Excellent place to stay in Shanklin.

Posted 12 Apr 2023 on Hotels
The stay for one night was very pleasant. Mark was very welcoming and clear about the accommodation and local facilities. The room was really comfortable and clean.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Sep 2022 on Hotels