Ratings based on 485 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Nov 2024
Excellent Hotel, good location, friendly staff
Comment from Hotel Management
2 Dec 2024 by ShawaMarcom, Hotel Management
Thank you for your recent stay at Waldorf Astoria Shanghai on the Bund. I hope that our inspirational environment and unparalleled service helped create memories that will last long after your time with us concluded. Thank you for your business, and I hope to see you again soon.
by A verified traveler from Alexandria
Posted 28 Oct 2024
Excellent location, Very nice view, All the stuff and the service are very nice and kind, love it.
Comment from Hotel Management
29 Oct 2024 by ShawaMarcom, Hotel Management
Thank you for your recent stay at Waldorf Astoria Shanghai on the Bund. I hope that our inspirational environment and unparalleled service helped create memories that will last long after your time with us concluded. Thank you for your business, and I hope to see you again soon.
by A verified traveler
Posted 12 Oct 2024
This location has made sure they paid attention to every little detail. The staff throughout our entire stay was both delightful and helpful. They even helped us find a taxi when none seemed to be available.
As for the hotel and room itself, everything has been maintained very well. The beds were very comfortable. The sitting area was impeccable and the view was phenomenal. Even the teas were outstanding.
As for the location, I live how close it was to the Yu Gardens, good food, and some fun shopping.
I would definitely stay here again the next time I am in Shanghai.
Comment from Hotel Management
17 Oct 2024 by ShawaMarcom, Hotel Management
Thank you for your recent stay at Shanghai Waldorf Astoria on the Bund. I hope that our inspirational environment and unparalleled serviced helped to create memories that will last long after your time with us concluded. Thank you and hope to see you again soon.
by A verified traveler
Posted 12 Oct 2024
Comment from Hotel Management
17 Oct 2024 by ShawaMarcom, Hotel Management
Thank you for your recent stay at Shanghai Waldorf Astoria on the Bund. I hope that our inspirational environment and unparalleled serviced helped to create memories that will last long after your time with us concluded. Thank you for your business, and I hope to see you again soon.
by A verified traveler
Posted 4 Oct 2024
Comment from Hotel Management
17 Oct 2024 by ShawaMarcom, Hotel Management
Thank you for your recent stay at Shanghai Waldorf Astoria on the Bund. I hope that our inspirational environment and unparalleled serviced helped to create memories that will last long after your time with us concluded. Thank you for your business, and I hope to see you again soon.
by A verified traveler
Posted 28 Sep 2024
Nice property, but service people are not well trained, short of service people. no clear restaurant direction and food manuel
Comment from Hotel Management
17 Oct 2024 by ShawaMarcom, Hotel Management
Thank you for your review of your recent experience at our hotel’s restaurant. We want our restaurants to be destinations, and we strive to provide the dining experiences that exceed our guests’ wildest expectations. I understand that you were disappointed in your dining experience, and I have shared your feedback with our culinary team in order to help us continue to improve our food and beverage offerings. Our guests’ satisfaction is of paramount importance to us at Waldorf Astoria Shanghai on the Bund, and I hope you consider dining with us again so that we can change your perception.
by A verified traveler
Posted 24 Sep 2024
Comment from Hotel Management
17 Oct 2024 by ShawaMarcom, Hotel Management
Thank you for your recent stay at Shanghai Waldorf Astoria on the Bund. I hope that our inspirational environment and unparalleled serviced helped to create memories that will last long after your time with us concluded. Thank you for your business, and I hope to see you again soon.
by A verified traveler from Tyler
Posted 23 Sep 2024
Great location to visit and see The Bund. Very nice rooms. The breakfast was VERY pricey for what you get. I would suggest visiting The Walking Street (only about 11 minutes walk from the hotel) for meals.
Comment from Hotel Management
17 Oct 2024 by ShawaMarcom, Hotel Management
Thank you for your recent stay at Shanghai Waldorf Astoria on the Bund. I hope that our inspirational environment and unparalleled serviced helped to create memories that will last long after your time with us concluded. Thank you for your business, and I hope to see you again soon.
by A verified traveler
Posted 23 Aug 2024 on Wotif
Totally recommend this hotel
Comment from Hotel Management
17 Oct 2024 by ShawaMarcom, Hotel Management
Thank you for your recent stay at Shanghai Waldorf Astoria on the Bund. I hope that our inspirational environment and unparalleled serviced helped to create memories that will last long after your time with us concluded. Thank you for your business, and I hope to see you again soon.
by A verified traveler
Posted 20 Aug 2024 on Hotels
Comment from Hotel Management
17 Oct 2024 by ShawaMarcom, Hotel Management
Thank you for your recent stay at Shanghai Waldorf Astoria on the Bund. I hope that our inspirational environment and unparalleled serviced helped to create memories that will last long after your time with us concluded. Thank you for your business, and I hope to see you again soon.
