Ratings based on 288 Verified Reviews

4.6 out of 5
89% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 26 Dec 2024
W Shanghai is our first stop of our winter vacation in China. Upon arrival at the hotel, everyone, everything, everywhere around the hotel was amazing. Here are some highlights: 1.Great service and staff members I’d like to send our thanks to Jay who upgraded our room upon our Check in. He also sent a warm message of greeting card along with a bottle of wine, sweets and fruit to our room. The porters were very helpful and efficient upon arrival and departure too. They had all our luggage delivered to our room right after we checked in. And called taxi and loaded our luggages as soon as we checked out. 2.Delicious and tasty Christmas Eve dinner and Christmas Day breakfast The dinner we reserved at YEN restaurant for Christmas Eve included 10 courses/dishes plus an unlimited special Tea. Each course was not only tasty, but also a great looking and was complied with Christmas theme. It should be rated Michelin certified Stars. 3.Comfortable amenities in the room The room not only has a stunning view on the Bund, but also equipped with 2 smart toilets, 3 different kinds of shower heads in a roomy walk-in shower room. Overall, our experience at W Shanghai was phenomenal. It’s definitely a great keepsake for us for many years. I would recommend it to anyone who is looking for 5 stars hotel and beyond at Shanghai.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Dec 2024
5 out of 5
by A verified traveler from Kuala Lumpur

This traveler left a rating score only Posted 25 Oct 2024
5 out of 5
by A verified traveler

Posted 15 Oct 2024
We got the partial water view on a high floor and it was great. Champion’s breakfast for sure.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Oct 2024
5 out of 5
by A verified traveler

Posted 26 Sep 2024
Good staffing and services.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Sep 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Aug 2024 on Hotels
5 out of 5
by A verified traveler

Posted 16 Aug 2024
The rooms at this location are deluxe and comfortable. This hotel has one of the most comfortable mattresses of any hotel I have tried in Asia. The hotel is very modern and chic, clean, and has really cool vibes and the team is friendly. I would love to stay here again.
3 out of 5
by A verified traveler

Posted 13 Aug 2024
Over. Priced.