Ratings based on 92 Verified Reviews
3.6 Room cleanliness
3.5 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Jun 2024
If you're looking for a hotel close to the airport for your next flight, this is a great choice. It offers a flexible airport shuttle service. The staff are friendly, and the rooms are clean, making it ideal for a stay of a couple of days.
by A verified traveler from North York
Posted 23 Aug 2023
The breakfast is really really realy good!
Thumbs-up Story: our 9 year kid has lost her Hippo (sleeping stuffy toy) to room services. She was crying and scared of a permanent loss from her toy relation as she said it's her careless fault. She wanted to chase Hippo out in the middle of the night. We communicated this incident with the front desk 小石 Ms. Shi. She took a great care of our stay experience and worked out with her colleagues. Even though we must checked out next day, Ms. shi kept our number to follow up. Yesterday our kid received our toy via China postal delivery service. She was the happiest kid. We know it's not easy, but we know we have one more trustable stay choice in Shanghai.
by A verified traveler
Posted 29 Apr 2023
Someone was using vacum cleaner or something like this at midnight and nobody at front desk speak English
by A verified traveler
Posted 9 Dec 2019 on Hotels
Comment from Hotel Management
10 Dec 2019 by TOMMY, Hotel Management
Hello, if you are not satisfied, please let us know so that we can rectify. The hotel is committed to providing better service for every guest.
by A verified traveler
Posted 1 Dec 2019
Comment from Hotel Management
10 Dec 2019 by tommy, Hotel Management
Thanks, we will do dest.
by A verified traveler
Posted 20 Nov 2019
was very happy with airport pick up. carpet in room stained and old. shower & hot water need improvement. Appreciated fruit plate every evening. Appreciated early & late check out. Thx Daven
Comment from Hotel Management
21 Nov 2019 by tommy, Hotel Management
thanks
by A verified traveler from Singapore
Posted 19 Nov 2019
Spacious rooms, friendly staff, good room service and near to restaurants
Comment from Hotel Management
20 Nov 2019 by TOMMY, Hotel Management
Thank you for your stay. The hotel is committed to providing better service for each guest. The hotel provides free shuttle service to Pudong Airport.
by A verified traveler
Posted 10 Oct 2019 on Orbitz
Very beautiful older building with interesting pieces in the lobby.
Comment from Hotel Management
6 Nov 2019 by tommy, Hotel Management
Thanks for your stay.
by A verified traveler
Posted 3 Jul 2019
Free shuttle service is good, but only use 1 time per day. Breakfast should have some changes everyday.
Comment from Hotel Management
9 Jul 2019 by tommy, Hotel Management
thanks for your stay.
by A verified traveler
Posted 16 Apr 2019
A great place, great rooms, amazing ambience..
.. Staff are pleasant and readily available to help
Comment from Hotel Management
22 Apr 2019 by TOMMY, Hotel Management
Thank you for your stay and give us good comments. We will continue to strive to provide better service for each guest.
