Ratings based on 274 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Oct 2024
Nice and modern room, shower, comfortable beds, excellent daily cleaning lady, very good and helpful Concierge, over all nice place to stay.
by A verified traveler
Posted 24 Sep 2024
Good brand however the property is old and has a smell.
by A verified traveler
Posted 16 Sep 2024
It is a great facility very convenient and the entire team was very help and supportive and made our stay very comfortable and pleasant.
by A verified traveler
Posted 11 Sep 2024
overall good stay
by A verified traveler
Posted 24 May 2024 on Hotels
Comment from Hotel Management
21 Jun 2024 by Renaissance Shanghai Pudong Hotel, Hotel Management
Thank you for your affirmation of the hotel, we will improve the quality of service and create a better stay experience for you!
by A verified traveler
Posted 8 May 2024
The Rooms were very clean and all the staff were incredibly helpful and friendly.
Breakfast was amazing!!
👎The hotel bar was expensive for a beer or a bite to eat.
Comment from Hotel Management
21 Jun 2024 by Renaissance Shanghai Pudong Hotel, Hotel Management
Dear guest, we are honored to see your satisfaction with the cleanliness of the room and the service of the staff. For the praise of breakfast, we will continue to improve to ensure consistent quality. In response to the feedback on the hotel bar price, we are deeply sorry for the inconvenience caused to you. We have started to adjust to provide more reasonable prices. We look forward to your next visit, and once again sincerely thank you for your attention and valuable opinions to us.
by A verified traveler
Posted 14 Apr 2024
In the last a couple of years, every time I came to Shanghai Pudong, I always stay here. It is very nice place - convenient. clean, easy to check in and decent price!
by A verified traveler
No more this hotel for me
Posted 23 Mar 2024 on HotelsI stayed more than 30 different hotels since June 2023 in China for my biz trip, this particular hotel is the worst one. For instance, I asked for RMB changes to pay for my taxi to Pudong airport but a male staff at front desk waved me off without saying anything but I had to go to the Bar in the center of the hotel to do it.
by A verified traveler
Posted 16 Feb 2024 on Hotels
by A verified traveler
Posted 9 Feb 2024 on Hotels
