Ratings based on 98 Verified Reviews
4.1 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Jul 2020 on Hotels
by A verified traveler from Nijmegen - The Netherlands
Posted 13 Jan 2020
Staff at reception gave us a room which was not cleaned (2 night stay in August'19). After speaking to the duty manager this issue was resolved appropriately. Furthermore the location is located a bit off central sightseeing however the property is clean and luxurious. Situated near the metro, just a few minutes walking.
Despite the big error made, I still recommend this property.
by A verified traveler from Richmond Hill
Posted 25 Sep 2019
This is a great property. The location of this hotel is a bit out of the way. However there’s a metro station that’s only five minutes away. Getting to center of Shanghai is not a problem. This hotel is very quiet and clean. It was exactly what I needed.
by A verified traveler
Far but good
Posted 19 Aug 2019 on HotelsLittle bit far from airport but worth the stay
by A verified traveler
Posted 2 Jul 2019
Comment from Hotel Management
17 Jul 2019 by Regal Plaza Hotel & Residence, Hotel Management
Thank you for your comments.
by A verified traveler
Posted 7 Apr 2019
Continue to do a great job. Thank you I had a great time and the staff was very helpful.
Comment from Hotel Management
10 Apr 2019 by GM, Hotel Management
great thanks for your feedback, we highly appreciate it.
by A verified traveler
Posted 12 Mar 2019 on Hotels
Hotel was comfort, but so far from downtown, metro station on five minutes walk which is good if you don't want to take expensive taxi to go Downtown. Rooms were clean and comfortable. Staff was ok, 24 hours reception and people do speak little English
Comment from Hotel Management
21 Mar 2019 by PR, Hotel Management
Thank you very much for taking the time to share your valuable comments.
by A verified traveler
Good Value for Dollar, Helpful Staff
Posted 9 Mar 2019 on HotelsThe Regal offered very good value for dollar. It is located about 7 minutes walk from a metro station. The neighborhood is a bit remote (no restaurants or shopping). It's about 45 minutes from Pudong airport (with no traffic).
My one complaint would be that the hotel restaurant offered a very limited menu.
The staff were very nice. I had a problem with my room. Ella at the reception did a great job solving the problem.
So overall, I would recommend this hotel to other business travelers.
Comment from Hotel Management
21 Mar 2019 by PR, Hotel Management
Thank you very much for taking the time to share your comments. We always appreciate knowing how we might improve our service and facilities, and feedback such as yours is our most valuable source.
by A verified traveler
Great Location though..
Posted 1 Feb 2019 on HotelsGreat space. Big rooms but industrial area.
Comment from Hotel Management
11 Feb 2019 by Regal Plaza Hotel & Residence, Hotel Management
Thanks for the sharing with us, we highly appreciate it.
by A verified traveler
Posted 6 Nov 2018
Comment from Hotel Management
9 Nov 2018 by Rena Wang, Hotel Management
Thank you for staying with us, we appreicate your feedback
