Ratings based on 84 Verified Reviews
3.6 Room cleanliness
3.5 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Antalya
Posted 5 Sep 2024
Spacy
by A verified traveler
Posted 28 Jul 2024
This place smells like grandma cooking rotten rats and it smells wet, almost likely it is moldy, the walls are falling apart. The carpet is so dirty and ugly and very old. A very rundown hotel. But cheap. I liked that it was just cheap but I won’t be booking this hotel again.
Comment from Hotel Management
3 Aug 2024 by L, Hotel Management
Hello! We are also very sorry to see your review. We have actively rectified your feedback and provided training and punishment to the relevant departments. We apologize for not providing you with a pleasant accommodation experience. Sincerely welcome to stay again. Sincerely looking forward to your visit again, thank you!
by A verified traveler
Posted 31 May 2024 on Hotels
Unfortunately it is situated in the middle of nowhere and extremely hard to get to anywhere .
Comment from Hotel Management
3 Jun 2024 by L, Hotel Management
Dear guest, thank you for staying at the hotel and sharing. 2.5 reviews are a negative review for the hotel! If you need any help, please feel free to contact the hotel front desk at any time. We will be happy to serve you,. You can take buses such as 615991 and Pudong 24 to the nearest subway station, shopping center, and city center near the hotel entrance. You can also ask the front desk to book a taxi for you, and provide free shuttle buses to and from Pudong Airport, Metro Line 2 (Pudong International Airport Station), and Disneyland. With your encouragement, we will do even better.
by A verified traveler
Posted 11 Mar 2024
Convenient airport shuttle. Quiet environment. The room is big. Friendly staff. Clean. Free bottle water. Electric kettle for hot water
by A verified traveler
Posted 18 Sep 2023
I liked that everyone was kind, although almost nobody speaks English they made the effort to make me feel welcomed and understand me, the only thing I did not like is that the wifi is really slow but besides that everything was awesome, the breakfast is really tasty! 🤗
Comment from Hotel Management
3 Oct 2023 by L, Hotel Management
Dear customers, hello! Thank you very much for your support to our hotel. We always believe that a good reputation must be recommended from the most sincere satisfaction of our guests, and we are also honored to provide you with the best service. You are very welcome to choose our hotel again for business or travel! Sincerely look forward to your coming again!
by A verified traveler
Posted 26 Jul 2023
Location close to the Shanghai Pudong airport. Very helpful staff. Offers free shuttle to/from airport (I did not have a chance to use it though)
Comment from Hotel Management
26 Aug 2023 by L, Hotel Management
Distinguished Guests: Hello! Thank you for your five-point evaluation, we will continue to work with your encouragement and support, I believe we will do better! Thanks for the support! Bon Voyage!
by A verified traveler
Posted 1 Jul 2023
Very remote area, no restaurants around, not a convenient place to stay
Comment from Hotel Management
26 Aug 2023 by L, Hotel Management
Distinguished Guests, Hello! Thank you very much for your affirmation and satisfaction of our hotel. The hotel is manned 24 hours a day, we will be the first time to help you solve the problem, the hotel provides free airport and Disney shuttle bus. The hotel entrance and nearby can take 615,991, Pudong No. 24 bus to the nearest subway station, shopping center and city center. You can also ask the front desk to book a taxi for you, which is about 15 minutes from the airport. We have been paying close attention to the guests' feelings during their stay, trying to make every guest feel the homecoming. Unfortunately, it is not a five-point favorable comment. But thank you for your comments, we will do better with your encouragement. We'll be waiting for you. See you there. Be sure to score five points next time
by A verified traveler
Posted 13 May 2023
Said there was a free shuttle as soon as you text them they will be there within 30 minutes. We waited 1 hour and 15 minutes for the shuttle. Our room was disgustingly dirty, the shop next door didn’t take card and no one wanted to help us. The cleanliness of our room really put us off eating or doing much as it was so dirty.
Comment from Hotel Management
17 May 2023 by G, Hotel Management
Dear distinguished guests, hello! We are also very sorry to see your comments. We have been actively rectifying your feedback, and we have also trained and punished the relevant departments. Because your information is confidential, we can't contact you. I hope you can contact us and give us an opportunity to explain and apologize. We will continue to work hard and make continuous progress with your support and help! I'm very sorry that I didn't bring you a wonderful experience. Sincerely welcome you to stay again. Sincerely look forward to your coming again, thank you!
by A verified traveler
Posted 6 Mar 2023 on Orbitz
The free airport shuttle is the main reason I picked this hotel. However it took a while for the bus to come. On the way back to the airport the next morning the shuttle bus was so crowded so I ended standing by the door for the entire 10 min ride. Good thing was that they dropped me off at the subway station. Since I was going to the city, no need to go back to the airport. The breakfast was good, especially the stirred fried vegetables.
Comment from Hotel Management
31 Mar 2023 by G, Hotel Management
Dear guests, hello, thank you for your recognition. Every need of our guests is the direction we sincerely strive for. We must work harder to build a five-star standard and look forward to the next trip. We can create more perfect services for you.
by A verified traveler
Never will I book it again
Posted 23 Sep 2021 on HotelsPlease remove this hotel from your list,
Comment from Hotel Management
8 Oct 2021 by x, Hotel Management
Hello! We are very sorry to see your comments, and we will continue to work hard to improve our service and quality! I'm very sorry that I didn't bring you a wonderful accommodation experience. Sincerely welcome you to stay again. Sincerely look forward to your coming again, thank you!
