Ratings based on 220 Verified Reviews

3.6 out of 5
76% of guests recommend
3.7 Room cleanliness
3.5 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 18 Dec 2019 on Hotels
We ended up getting upgraded to an executive suite! Awesome location!
2 out of 5
by A verified traveler

Posted 6 Nov 2019 on Hotels
The room smelled mouldy. Furniture was all rotten and chipped, no iron in the room. Worst of all, the a/c would shut off in the nite.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Oct 2019
4 out of 5
by A verified traveler

24 hour trip

Posted 27 Aug 2019 on Hotels
I only stayed for the afternoon as my visa was denied and I couldn't stay longer. But I had a shower and a nap amd the hospitality was quite good. Great location if you are an NYU Shanghai parent
5 out of 5
by A verified traveler

Excellent

Posted 23 Jul 2019 on Hotels
Very good hotel. Would revommenf
3 out of 5
by A verified traveler from Macau

Posted 21 Jul 2019
The property was walking distance to my business venue. The front office manager had attitude problems.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Jun 2019
5 out of 5
by A verified traveler

Close to NYU Shanghai!

Posted 31 May 2019 on Hotels
This hotel is super close to NYU Shanghai. If you're visiting someone at the school, then this is the place to stay. There are street food vendors close by (yummy food), and a Family Mart just a short walk away. The Metro is about a 10 minute walk.
4 out of 5
by A verified traveler

Posted 31 May 2019 on Orbitz
Room is showing its age. Bathroom fixtures loose and shower head also loose and leaking.
2 out of 5
by A verified traveler

Posted 29 Apr 2019 on Hotels
Staff in the front desk can’t speak english. Very hard to communicate w/ them esp. if you need something or if your need some information. We had a hard time looking for the airport transfer driver we booked directly from the concierge of the hotel.