Ratings based on 263 Verified Reviews

3.5 out of 5
75% of guests recommend
3.6 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 13 Jul 2018
Musty smelly room, didn't looked like a very well maintained place. Shuttle was convenient during their business hours, otherwise watch out for taxi taking you for a ride looping around the airport trying to gouge you for short trip to the hotel!
2 out of 5
by A verified traveler

Misleading

Posted 5 Jul 2018 on Hotels
My main complaint is that their listing says they have luggage hold service. I tried messaging them ahead to verify but they never answered me. It ends up the service is only for 24 hours. Hotel.com should remove this from their listing as it reflects badly in its ability to give us accurate information. Needless to say I cancelled my return flight stay there.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 May 2018
3 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Not the best, but good enough.

Posted 2 Apr 2018
Not the nearest, but still near the airport. Shampoo dispenser on wall was very hard to use but still can be used. To go from airport to hotel using their free shuttle, you have to call first, preferably before you arrive, even better, before your journey starts. Otherwise, pickup can be a hassle. To go from hotel to airport, just take the free shuttle according to schedule. Hotel building itself is located at an "isolated" place, not much around it except for roads, parking spaces, trees...
4 out of 5
Recommended
for Other
by A verified traveler from Australia

Clean, budget hotel with helpful staff.

Posted 20 Jan 2018 on Wotif
Arrived unexpectedly at 9.00am on a 13 hour stopover in Pudong airport. I had booked online; staff were unfazed at the early arrival and I had a room in 10 minutes. They spoke basic English - better than the airport "information" officers. Hotel is basic budget model but very clean, everything worked and plenty good hot water. Same standard as a country town budget motel in Australia but 30% cheaper. Taxi was 50 yuan (about AUD12 ) but I needed the help of a policeman to get the directions over to the driver. Lesson: take a scan of the hotel name in Chinese characters and get acquainted with the location of the hotel. (Hotel has a free shuttle to cover the 3-4 km to and from the international airport but you would need to get the times right to use it on your inward journey). In brief, good value for money. Didn't eat there so can't comment on the food.
3 out of 5
by A verified traveler

Basic but near the airport

Posted 13 Jan 2018 on Hotels
Extremely basic hotel. There were beds and bathroom and a TV, but the room didn't feel too welcoming overall. It was fine for a night waiting for a flight on the following day. There is a subway station nearby but not too convenient to get to places that have shops and restaurants.
1 out of 5
by A verified traveler

Overpriced - even at $50 USD.

Posted 11 Jan 2018 on Hotels
Shuttle did not arrive as scheduled. Room was filthy.
4 out of 5
by A verified traveler

nice location

Posted 8 Jan 2018 on Hotels
we arrived at 10pm, hotel sent the shuttle bus to airport to pick me up, the room condition is good and clean, and the locaiton is nearby airport.
3 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Airport

Posted 8 Dec 2017
Pros: location
Works for the one night airport stay. Transportation to and from airport
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Posted 24 Oct 2017
A typical transfer hotel and does the job. No English spoken but not needed unless there are snags.