Ratings based on 54 Verified Reviews
4.3 Room cleanliness
3.8 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Aug 2024 on Hotels
by A verified traveler
Family trip
Posted 29 Nov 2021 on HotelsCan't turn off the ceiling light.
by A verified traveler
Posted 29 Nov 2021 on Hotels
by A verified traveler
Awesome Stay
Posted 24 Jul 2021 on HotelsEverything is perfect. Love the room that’s overlooking the Dishui Lake and the outdoor pool.
Early in the morning, feel free to walk around the vicinity and enjoy the scenery and the fresh air.
by A verified traveler
Posted 22 Jul 2019 on Hotels
I have to say my stay at the Crowne Plaza Shanghai Harbor City was subpar. Unfortunately what could have been a great experience was taken away by the low quality and minimal choice of food, bad employee service, nickel-and-diming on hotel services, suspicious vending machines not working forcing you to their high price of drinks (both non alcoholic and alcoholic), bad and smelly A/C. It feels like an old hotel with that dingy smell just handing on by most likely government funding. The architecture is wonderful and the grounds and lake are great. Unfortunately for them there are 100s of other hotels to stay in Shanghai many for the same or better price that are much better than this. It's an hour from the Pudong airport in the opposite direction making this facility around 2 hours away from Shanghai. (FYI you can get to downtown Shanghai in ~7 minutes using their MagLev train from the Pudong airport). My main reason for staying at this facility was for business which was in that area. And there are very few hotels around there. The surrounding area is still being developed so don't expect to find much of anything but a few local restaurants.
by A verified traveler
Nice hardware, software needs improvement
Posted 7 Jul 2019 on HotelsHotel is what you would expect for a four star. Room is a bid dated but clean. Not many guests staying at this hotel mainly due to local area still under heavy development. Designed mainly as a vacation resort. Service needs to be improved. For example, there are many servers in the restaurant (Chinese style), but most of them just stand around. They should take away finished dishes on our table. Also, two of the hotel staff members in their uniform sat down and starting eating next to us. I honestly don't know if this is appropriate. But in all my experiences stay in a hotel (4 star and above), this was the first time. It felt awkward.
by A verified traveler
Posted 7 Jan 2019
Nice hotel, but it is far from shang hai city center.
Comment from Hotel Management
9 Jan 2019 by Marcom, Hotel Management
Dear guest, thanks for staying with us at Crowne Plaza Shanghai Harbour City. We are glad that you spent a satisfied night here. Looking forward to seeing you soon for another time.---Mrcom Mgr.
by A verified traveler
Great stay
Posted 22 Oct 2018 on HotelsGreat stay for business travel
Comment from Hotel Management
7 Nov 2018 by Marcom Mgr., Hotel Management
Dear guest, thanks for staying with us at Crowne Plaza Shanghai Harbour City. We are glad to hear you expienced a satisfied stay here. We are looking forward to see you another time for hosipitality service.
by A verified traveler
Great for a short get away!
Posted 28 Apr 2018 on HotelsOverall a really enjoyable stay. It’s a great place to stay if you want to get away for a couple of days as there’s nothing close by.
Comment from Hotel Management
3 Jul 2018 by Marcom Mgr, Hotel Management
Dear guest, thanks for staying with us in Crowne Plaza Shanghai Harbour City. We are glad to hear that you have a wonderfull vacation here. We are looking forward to see you here soon.
by Shetul
Good Hotel - Closest to the Airport
Posted 26 Jun 2017 on HotelsGreat Location. Very close to Airport.
Comment from Hotel Management
3 Jul 2018 by Marcom Mgr, Hotel Management
Dear guest, thansk for choosing Crowne Plaza Shanghai Harbour City here. It's our honor to hear that you are satisfied with our hotel. We are looking forward to see you here another time.
