Ratings based on 53 Verified Reviews

4.2 out of 5
86% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.6 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Sep 2024
1 out of 5
by A verified traveler

Posted 31 May 2024
Don't stay there, its in the middle of nowhere. Staff are extremely rude. Premises are not looked after, they are dirty rubbish everywhere
Comment from Hotel Management
24 Jun 2024 by HP, Hotel Management
Dear guest, Thank you so much for choosing Hyatt Place and Hyatt house Shanghai New Hongqiao and sharing your experiences following your recent stay with us! To us, your comments are most valued. Again, we appreciate your time and efforts. Hope we shall again have the opportunity to welcome you in the near future. Have a fantastic day!
5 out of 5
by A verified traveler

Posted 1 May 2024
Comment from Hotel Management
24 Jun 2024 by HP, Hotel Management
Thank you for your recognition of the hotel. Your satisfaction is the driving force of our progress and we look forward to your next visit!
2 out of 5
by A verified traveler

Posted 29 Apr 2024
close to the trad show. to fare from airport and any mall.
Comment from Hotel Management
24 Jun 2024 by HP, Hotel Management
First of all, thank you so much for choosing Hyatt Place and Hyatt house Shanghai New Hongqiao! We sincerely apologized for the inconvenience that you have experienced due to location. Unfortunately, this is a fact that we cannot change, wish you could understand. We appreciate you taking the time to share your thoughts and experiences with us.
5 out of 5
by A verified traveler

Quiet and comfortable

Posted 21 Apr 2024 on Hotels
A very nice hotel, newer with comfortable rooms. It has a nice pool that you do not need to pay extra for and the breakfast dining arra is very pleasant. There was a young man in the concierge who was very helpful. The locatuon is ok. It is quiet but there is nothing right outside. However, it is still convenient to get to place in the vicinity.
5 out of 5
by A verified traveler

Posted 8 Mar 2024 on Hotels
It’s a good hotel, good breakfast. Little out of the city if you need to eat something but in general all good.
4 out of 5
by A verified traveler

Posted 27 Feb 2024
Beautiful property very nice
5 out of 5
by A verified traveler

Posted 28 Apr 2023
great place to stay, quite and safe. We love the breakfast buffet. The only one thing is cannot adjust the air conditional, it controlled by central set as 28C which is hot in the room.
5 out of 5
by A verified traveler

Posted 17 Jan 2021 on Hotels
Awesome.
Comment from Hotel Management
11 Mar 2021 by FO, Hotel Management
Thank you for your stay.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Apr 2020 on Orbitz