Ratings based on 999 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Jun 2023 on Hotels
Good location but maintenance is poor!
by A verified traveler
Posted 1 May 2023
This property does not turn the air conditioning on in the spring or the fall so if you have a warm night and you need it cool to sleep don’t stay here. I inquired like four times and they told me they can’t turn the AC on yet because it’s centralized, but when you walk in the lobby it’s freezing in the hallways are freezing, but my room was warm. . Finally after not sleeping for two nights, I elevated to the manager and they fixed it and it lasted for about two hours and then went off again, so I had to call again and it lasted for about two hours and went off again. I need it to be a little cooler so if you’re OK with mid 70s to high 70s in your room you’ll be fine and it’s a great location and very clean and the staff is very nice I just don’t get not having air conditioning in China the first week of May. This has happened to me the last couple times when I stayed in May or October. Hope they fix it because I love the location.
by A verified traveler
Better than the last time
Posted 3 Apr 2023 on HotelsThe property condition is better than the last time I stayed 2.5 years ago. The location is very convenient, within walking distance to Metro station.
by A verified traveler
Posted 3 Feb 2023
I like the location of this hotel.
by A verified traveler from cupertino
Posted 7 Jan 2022
by A verified traveler
Break in shanghai
Posted 29 Dec 2021 on HotelsGood central hotel!!!! The bar is super expensive
by A verified traveler
Posted 8 Dec 2021 on Hotels
by A verified traveler
Posted 28 Aug 2021
by A verified traveler
Posted 15 Jul 2021 on Hotels
I stayed at this hotel for 3 months during my trip in China. I enjoyed the staying with specially most of the staffs are nice with good services. I surely will stay again in future.
Comment from Hotel Management
2 Aug 2021 by Justin W, Hotel Management
Dear valued guest: Thank you for choosing the Hotel Equatorial Shanghai and your comments. To assist our guests in any way possible is the primary task for every staff member at the Hotel Equatorial Shanghai to complete. To ensure guest satisfaction is our ultimate goal which we strive to achieve guest requirements. Thank you for your time. We look forward to seeing you again soon.
by A verified traveler
Posted 12 May 2021 on Hotels
The room, view and pool were all great.
Comment from Hotel Management
22 May 2021 by Justin W, Hotel Management
Dear valued guest: Thank you for choosing the Hotel Equatorial Shanghai and your splendid comments regarding all most every aspect of the hotel. Your satisfaction is the best praise and recognition on our works which will certainly encourage our team to continuously contribute our efforts to maximize the guest’s satisfaction. Thank you very much for your time and we’re looking forward to seeing you again in the near future.
