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Four Seasons Hotel Shanghai

5.0 star property
Luxury hotel with 4 restaurants and a full-service spa

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Photo gallery for Four Seasons Hotel Shanghai

Lobby sitting area
Indoor pool
Lounge
View from room
TV, DVD player, iPod dock, pay movies

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Parking available
  • Spa
  • Gym

Room options

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About the neighborhood

Map
500 Weihai Road, Shanghai, Shanghai, 200041

What's nearby

  • People's Square - 13 min walk - 1.1 km
  • Former French Concession - 1 min drive - 0.9 km
  • Jing'an Temple - 2 min drive - 2.2 km
  • Xintiandi Style Shopping Centre - 2 min drive - 1.8 km
  • The Bund - 3 min drive - 3.5 km

Getting around

  • South Huangpi Road Station - 8 min walk
  • Shanghai Railway Station - 11 min drive
  • Hongqiao International Airport (SHA) - 24 min drive

Restaurants

  • ‪Small Arms Big Heart有容乃大 - ‬3 min walk
  • ‪丰色火锅 - ‬6 min walk
  • ‪Peterrita CHOCOLATE CAFE - ‬3 min walk
  • ‪Top Cellar - ‬2 min walk
  • ‪小林煎饼 - ‬3 min walk

About this property

Four Seasons Hotel Shanghai

Luxury hotel remodeled in 2016 and located near People's Square
Located close to Shanghai Museum and Xintiandi Style Shopping Centre, Four Seasons Hotel Shanghai provides a terrace, shopping on site, and a hair salon. Treat yourself to a body scrub, a manicure/pedicure, or a massage at Qin the Spa, the onsite spa. Be sure to enjoy a meal at the 4 on-site restaurants, including breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An indoor pool
  • Buffet breakfast (surcharge), valet parking (surcharge), and express check-out
  • Express check-in, babysitting (surcharge), and wedding services
  • Luggage storage, 1 meeting room, and ATM/banking services
Room features
All 422 rooms have comforts such as 24-hour room service and laptop-compatible safes, as well as perks like air conditioning and separate sitting areas.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with deep soaking tubs and hair dryers
  • TVs with satellite channels and DVD players
  • Separate sitting areas, refrigerators, and daily housekeeping

Languages

Chinese (Mandarin), English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet
  • WiFi in public areas is free with a 3-device limit

Parking and transportation

  • Self parking on site (CNY 120 per day)
  • Valet parking on site (CNY 30 per night)

Food and drink

  • Daily buffet breakfast available for a fee: CNY 262 per person
  • 4 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Cafe Studio
  • Si Ji Xuan

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 37 floors
  • Banquet hall
  • Built in 2002
  • Renovated entire property - April 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • DVD player
  • iPod dock
  • Pay movies
  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 288.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 262 per person
  • Self parking fee: CNY 120 per day
  • Valet parking fee: CNY 30 per night
  • Rollaway bed fee: CNY 288.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Free WiFi in public areas has a 3-device limit

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Four Seasons Hotel Shanghai
Four Seasons Shanghai
Shanghai Four Seasons Hotel
Shanghai Four Seasons
4 Seasons Hotel Shanghai
Four Seasons Shanghai Shanghai
Four Seasons Hotel Shanghai Hotel
Four Seasons Hotel Shanghai Shanghai
Four Seasons Hotel Shanghai Hotel Shanghai

Frequently asked questions

Does Four Seasons Hotel Shanghai have a pool?

Yes, this property has an indoor pool.

Is Four Seasons Hotel Shanghai pet-friendly?

No, pets are not allowed at this property.

How much is parking at Four Seasons Hotel Shanghai?

Self parking is available for CNY 120 per day. Valet parking is available for CNY 30 per night.

What time is check-in at Four Seasons Hotel Shanghai?

Check-in begins at 2 PM.

What time is check-out at Four Seasons Hotel Shanghai?

Check-out is at noon.

Where is Four Seasons Hotel Shanghai located?

Located in Downtown Shanghai, this luxury hotel is within 1 mi (2 km) of People's Square, Shanghai Museum, and Xintiandi Style Shopping Centre. Jing'an Temple and Jade Buddha Temple are also within 2 mi (3 km). South Huangpi Road Station is 8 minutes by foot and Middle Huaihai Road Station is 11 minutes.

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Four Seasons Hotel Shanghai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 299 out of 469 reviews
Rating 8 - Good. 124 out of 469 reviews
Rating 6 - Okay. 32 out of 469 reviews
Rating 4 - Poor. 11 out of 469 reviews
Rating 2 - Terrible. 3 out of 469 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店在未入住前已詢問我是否有需要加單人床，顯得很貼心。 酒店對面就是地鉄南京西路站，機場到酒店不用轉線也可直達。到主要景點都只是幾個站 有超大的商場，幾天下着雨，景點關閉了，亦不愁沒地方可去。 最大的咖啡店只需步行5分鐘即到，非常方便。 服務非常週到，每次出外來來回回，房間毛巾用品都重新執拾好。 各服務員均友善而有禮，真是值得給5星的酒店
Stayed 3 nights in Jan 2020

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great part of Shanghai

Wonderful king room with a desk, sofa and coffee table. Giant bathroom too!
Stayed 3 nights in Jan 2020

8/10 Good

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Centrally Located Hotel

Hotel was nice with ample space within the room. Very comfortable bed and centrally located within the shopping districts. Food and dining options were plenty in the vicinity
Stayed 4 nights in Dec 2019

2/10 Terrible

Markus

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Abominable service, unclean rooms

Upon entering my room: dirt on the floor, lots of dust but also bigger pieces in several places; stains on the chrome toilet lever; and sticky stains on the desk I even called to tell the front desk and ask if they were sure the room was done before my check-in and the answer from the front desk lady was "so what can I do about that now?" and "so you don't want a turndown service?" in an angry and annoyed voice. I said it's all fine then and asked to just make sure it will be clean the next day - next day when I came back still dirt on the floor in several places, meaning it wasn't cleaned at all properly. For a hotel chain that just had a major hygiene and cleanliness scandal in China last year, one would think they'd try a bit harder. I've had dozens of trips tosl Shanghai, this was the worst hotel out of all I ever stayed. There are tons of better options in this city in the same price range.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

10/10 Excellent

Suradej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

愉快的住宿

酒店地點十分方便，前台工作人員熱誠有禮，可是房間內空調不夠。
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

10/10 Excellent

CHIEN-ERH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and great lounge which open up until 1:00am.
Stayed 1 night in Jan 2020

10/10 Excellent

Fenda

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Stayed 2 nights in Jan 2020

10/10 Excellent

tee wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
早朝に上海に到着し荷物を預けるために訪れると休憩スペースを案内してくださり、観光前に一休みしてから出かけることができました。とても良い滞在になりました
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2019

8/10 Good

KENJI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Shin Chai

Stayed 4 nights in Dec 2019

10/10 Excellent

Eunkyung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

8/10 Good

Man Yuk Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shower room is too small compared with others 5 star and fitness shower room as well
Stayed 3 nights in Dec 2019

8/10 Good

Mo Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019