Ratings based on 212 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Shanghai
Posted 13 Jul 2020
Very clean and excellent service. Front desk staff were friendly, polite and helpful. The room was very clean and well appointed. The only small complaint I have is that the mattress was too firm and pillows too thin for side sleepers, but I find that to be true in most Chinese hotels. The location can’t be beat, as you are right above the West Nanjing Station on Line 2. Definitely would stay again and recommend it to others wanting to stay in that part of town.
by A verified traveler
Posted 17 Jan 2020 on Hotels
Very central to everything, very pleasant.
Comment from Hotel Management
29 Feb 2020 by Tee, Hotel Management
Thank you for staying at our Cachet Boutique and or taking time in writing your comments to us. We are pleased that you have enjoyed your stay and we do look forward to welcoming you again at Cachet Boutique on your next trip to Shanghai!
by A verified traveler
Great Location and Service
Posted 18 Nov 2019 on HotelsThe staff and service waa superb. I have added the Cachet Boutique to my favorite hotels list in Shanghai. The location is ideal. It is easily accessible to the Metro with many shops in walking distance.
Comment from Hotel Management
19 Nov 2019 by Andy, Hotel Management
Thank you for staying at our Cachet Boutique and taking time in writing your comments to us. We are pleased that you have enjoyed your stay and we do look forward to welcoming you again at Cachet Boutique on your next trip to Shanghai!
by A verified traveler
Posted 14 Nov 2019
Comment from Hotel Management
15 Nov 2019 by Andy, Hotel Management
Dear guest, thank you for choosing and staying with us! We appreciate you take time to share your experience. We are looking forward to service to you again!
by A verified traveler from HK
Posted 2 Oct 2019
Convenient spot, next to subway station. Helpful staff. Simple but delicious breakfast.
Comment from Hotel Management
21 Nov 2019 by Tee, Hotel Management
Thank you for staying at our Cachet Boutique and or taking time in writing your comments to us. We are pleased that you have enjoyed your stay and we do look forward to welcoming you again at Cachet Boutique on your next trip to Shanghai!
by A verified traveler
Posted 19 Aug 2019
Give the breakfast a miss. This is not really a hotel. Its just a buolding with beds in it
Comment from Hotel Management
11 Nov 2019 by Tee, Hotel Management
Thank you for choosing and staying with us! We appreciate you take time to share your experience! We are discussing this as a team to ensure that we continue to improve so that our guest experience can further develop! We are looking forward to service to you again!
by A verified traveler
Love the vibes
Posted 13 Aug 2019 on HotelsMy second stay here. Love their afternoon refreshments from 2-7 pm. Would be better if they had changed the food items though. A very convenient location.
Comment from Hotel Management
21 Nov 2019 by Tee, Hotel Management
Thank you for staying at our Cachet Boutique and or taking time in writing your comments to us. We are pleased that you have enjoyed your stay and we do look forward to welcoming you again at Cachet Boutique on your next trip to Shanghai!
by A verified traveler
Posted 24 Jul 2019
Very chic boutique vibe, spacious and clean room. It would be better if there are more channels and of HD on the tele
Comment from Hotel Management
25 Jul 2019 by Tee, Hotel Management
Dear guest, thank you for choosing and staying with us!
We appreciate you take time to share your nice experience. We are looking forward to service to you again!
by A verified traveler
Posted 27 Jun 2019
Really cute boutique hotel in the heart of Shanghai.
Comment from Hotel Management
19 Jul 2019 by Tee, Hotel Management
Dear guest: Thank you for choosing and staying with us!
We appreciate you take time to share your nice stay experience! We are looking forward to service to you again!
by A verified traveler
Good stay
Posted 23 Jun 2019 on HotelsMy stay was ok. The room was nice and clean. Breakfast was good. And hotel has more charm than traditional chain hotels. But a real gym would be great and more local tips too. A good stay overall and I will probably come back.
Comment from Hotel Management
19 Jul 2019 by Tee, Hotel Management
Dear guest: Thank you for choosing and staying with us!
We appreciate you take time to share you nice experience! We are looking forward to service to you again!