Ratings based on 14 Verified Reviews

4.6 out of 5
100% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 12 Nov 2024
It's a luxury hotel in a quiet area with a lot of hidden shops and restaurants nearby to choose from.
5 out of 5
by A verified traveler from Redwood City

This traveler left a rating score only Posted 7 Jul 2024
3 out of 5
by A verified traveler

Posted 1 Apr 2024
Comment from Hotel Management
10 Apr 2024 by GS, Hotel Management
感谢您选择入住上海雅诗阁衡山服务公寓并为我们作出宝贵的评价,期待再次光临。
5 out of 5
by A verified traveler

Posted 15 Mar 2019
Comment from Hotel Management
9 Apr 2019 by Cynthia Peng, Hotel Management
We were delighted to learn that you enjoyed your stay with us. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

Great place

Posted 25 Jun 2018 on Orbitz
Place is big, clean, modern, convienent location next to subway; cannot go wrong staying here. Washer and dryer is every unit as well.
Comment from Hotel Management
1 Jul 2018 by Cynthia Peng, Hotel Management
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Ascott Heng Shan Shanghai, we look forward to welcoming you again at any one of our serviced residences.
5 out of 5
by Devin

Posted 13 Nov 2017 on Hotels
Comment from Hotel Management
28 Nov 2017
Thank you for choosing to stay in Ascott Heng Shan Shanghai! Your feedback is our strong motivation and we will continue to look forward to serve you at next time. Thanks again for your feedback!
4 out of 5
by Tony CK

Posted 18 Oct 2015 on Hotels
Comment from Hotel Management
16 Jul 2016 by Inka, Hotel Management
Dear Guest, Thank you for stay with us and hope you will chose Ascott Heng Shan Shanghai again. Thank you! Dickson ZHOU
5 out of 5
Recommended
for Everyone
by A verified traveler from USA

In the heart of the French Concession

Posted 11 Oct 2015
Pros: Everything!!!
Cons: There is no bar/restaurant other than breakfast. We didn't see this as a problem, but others might.
Location: Location is great. There are many shops and restaurants in the area and the subway stop is right around the corner.
This hotel is in a perfect location in the French Concession. Quiet, clean, modern and with a great staff who is helpful and couldn't have been nicer. Breakfast had a lot of choices. This is a full breakfast, not continental breakfast and the staff will make eggs to order. The rooms are spacious and clean and having a washer/dryer is an added bonus. The full kitchen would be great for families especially. There is a beautiful pool area and complete gym. We would stay here again in a heartbeat!
Comment from Hotel Management
13 May 2016 by Dickson, Hotel Management
Dear Guest, Thank you for stay with us and hope you will chose Ascott Heng Shan Shanghai again. Thank you! Dickson ZHOU
4 out of 5
by Chek

Posted 1 Aug 2015 on Hotels
Comment from Hotel Management
16 Jul 2016 by Inka, Hotel Management
Dear Guest, Thank you for stay with us and hope you will chose Ascott Heng Shan Shanghai again. Thank you! Dickson ZHOU
5 out of 5
by A verified traveler

Great place for living

Posted 15 Jul 2015 on Hotels
Room good, service so so
Comment from Hotel Management
16 Jul 2016 by Inka, Hotel Management
Dear Guest, Thank you for stay with us and hope you will chose Ascott Heng Shan Shanghai again. Thank you! Dickson ZHOU