Ratings based on 194 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Oct 2024
Lovely find! Quaint and quiet with mountains and trees surroundings. Dining and bar right underneath the rooms with an outdoor area for chairs circling a fire ring. We felt like the only ones there on the weekend. Beautiful fall foliage drive to Phoenicia and Woodstock.
by A verified traveler
Posted 20 Oct 2024
I go ace one start bc it’s clean. Anything in the property is very old. It needs remodeling, too old plus the breakfast was awful, very limited food & no nutrition. Service was from 8-10am, if u come after 9, there isn’t food. On my check ed out day, we come before 10, there wasn’t anything left including water for coffee. And you could find staff around. I would not recommend.
by A verified traveler
Posted 20 Oct 2024
The actual property was nothing like it is described on the website. Mold in the bathroom, TV didn’t work and they couldn’t fix it told us everything was “outdated”. Very noisy at night and the buildings were in need of a major update. The limited staff was pleasant but of no help
by A verified traveler from Phoenixville
Posted 19 Oct 2024
The stay was perfect for visiting family in the Catskills. The fact that there was a pub for dinner worked out great for us. Very convenient. Staff is super nice. Will go again.
by A verified traveler
Posted 19 Oct 2024
Na
by A verified traveler
Posted 17 Oct 2024
The scenery was beautiful with the leaves changing. We were there at the end of the season and so there was no service in the pub. But there was a diner nearby with good food.
by A verified traveler
Posted 15 Oct 2024
Enjoyed the nice view and fire pit.
by A verified traveler
Posted 6 Sep 2024
by A verified traveler
Thumbs 👍 up
Posted 30 Aug 2024 on HotelsIt was wonderful. Not at all what I expected. The two guys working there were amazing!
by A verified traveler
Posted 25 Aug 2024 on Orbitz
I will start by saying that I arrived shortly after Debby came through the area. When I arrived the power was out. I was greeted by the friendly bartender who checked me in. She stated numerous times that I would be given a FULL refund for my stay if the power didn't come back on that evening. She said usually the power only goes out for a couple hours, and they were expecting it to be back on later that afternoon/evening. We were able to make due with out lack of power (we are typically campers)... but when we woke up in the morning... we discovered they now had no water! Which is a sanitation concern-- no showers and no facilities. There was no staff on site to talk to, just a number to text... who said to expect a response on Monday (it was Saturday morning). There was also no continental breakfast as promised- not even items that didn't need refrigeration. We ended up leaving for a nearby motel who had power and water- so we could use the restroom and get on with our day of hiking in the surrounding area.
I've have since been given a 1/2 refund for my one night stay (full refund for the other night I was supposed to stay) despite being told I would be given a FULL refund by the staff.. I've reached out to the manager 4 different times and he has not returned any of my messages. I was only trying to follow up on the FULL refund I was promised. Very disappointed in the management.
