Ratings based on 14 Verified Reviews
2.8 Room cleanliness
2.9 Service & staff
2.1 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Oct 2022
by A verified traveler
Posted 11 Oct 2022
Bit deserted n felt bit unsafe
by A verified traveler
Pathetic experience
Posted 11 Aug 2022 on HotelsI had called the property 1 hour before checkin (8.30pm) time, and nothing was informed. When I reached the hotel it was informed that there is water issue and cannot allow to checkin. Later they asked me to stay at another hotel of them which wasmt safe and in interior. When I reached hotel rainbow international I was asked to go to the thirt property named hotel birde. there was no restaurant to have my dinner and the food available at the hotel was pathetic and with food color which did not come off even after hand wash with soap. Got stoamach ache in the middle of the night and had no option to go elsewhere as I had morning flight to Mumbai. Sadly had to leave for the airport at 5.30 am and had to ead something at the airport as no one was there at reception to even listen to my complaint. Request hotels.com to take a action against it.
by A verified traveler
Posted 1 Jul 2022 on Hotels
by A verified traveler
Do not stay here
Posted 15 Dec 2021 on HotelsHotel was filthy and offered minimal amenities. Would not bring a glass to use in the room. Area is quite noisy with trains etc. Rooms in bad shape, not clean. Too expensive for what you get. Only positive is that they allowed us to store luggage.
Comment from Hotel Management
27 Jan 2022 by Rainbow tower , Hotel Management
Dear guest, Greetings from Hotel Rainbow Tower, Hyderabad. At the outset we thank you for reviewing us on the portal. We are afraid we could not meet your expectations. Your concerns have been escalated to the concerned team and the necessary corrections would be implemented soon. Do give us the opportunity to serve you back. Thanks, Team Rainbow Towers
by A verified traveler
Don't come here if you are looking to sleep!
Posted 12 Jan 2020 on HotelsThe hotel is located on a busy road and intersection and because there is no sound-proofing you will hear every single car honk (and those are very frequent) from your room. In fact, we could not only hear the car honks all night long but even people's conversations on the street below and in the rooms on our floor.
Comment from Hotel Management
12 Jan 2020 by manager, Hotel Management
Dear Guest, Greetings from Rainbow Tower!!! Thank you for your recent stay at Rainbow Tower, It was a great pleasure having you with us. I really appreciate you taking the time out of your busy schedule to write and share your valuable feedback. It is very sad to note that you had an unpleasant experience. Kindly accept my sincere apologies for inconveniences caused. I have personally discussed your valued comments with the concerned departmental head and team and briefed them suitably. We are also having a root cause analysis along with the training department to rectify these loop holes and majorly focusing on skills training to the staff. Corrective measures have been taken to avoid such occurrence in future. Request you to treat this incident in isolation as it is our earnest endeavour to provide you with the highest level of service and to ensure that your stay with us is truly most enjoyable. I once again thank you for your support and look forward to welcoming you back to Rainbow Tower, Hyderabad. Best Regards, Mahesh General Manager.
by A verified traveler
Posted 10 Jan 2020 on Hotels
Comment from Hotel Management
10 Jan 2020 by MAHESH, Hotel Management
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well as the guided docent tour through our museum galleries. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.
by A verified traveler
Posted 3 Dec 2019
There was no WiFi, the staff kept telling it will be fixed in 2 hours, until next day during checkout they said it takes 24 hours which is weird. Property construction was going on with all the construction dust it was hard to breathe, the bathroom was dirty there was tobacco spit all over, there was a big hole in the bath room. There was no coffee or tea maker so we paid 60 for two tea( tea was good though). They ac drain goes through the closet so be careful keeping your docs and important belongings before leaving it there. There is no restaurant nearby and it’s didnt look safe area.
Comment from Hotel Management
3 Dec 2019 by Mahesh Manager, Hotel Management
Dear Valued Guest, Greetings from Hotel Rainbow Tower Airport Zone !! At the outset, please accept our apologies for the inconvenience you had to go through, during your recent stay with us. wifi was not worked we sincerely apology for that since we have fix the some wiring, but after that we provided you the service, sorry for the delay, It is our endeavour to provide our guests with safe, clean & hygiene environment, coupled with warm and efficient services. However, it seems we fell short on our efforts. We have noted your comments and would like to assure you that appropriate measures have been taken to identify and bridge the gaps in the services. We hope you will treat this as an aberration to otherwise high standards of service, we strive to maintain and give us another opportunity to recuperate the loss of trust. Mahesh General Manager.
by A verified traveler
Luckily a brief stay
Posted 2 Dec 2019 on HotelsI had to go (Late in the evening) and ask for towels, cups and coffee for the room but none arrived. A shower and a coffee at 4 in the morning (we had to leave for the airport) would have been nice.
Overall not a pleasant experience. Even 4 floors up the noise from the main road is loud all night.
I was glad to leave.
Comment from Hotel Management
3 Dec 2019 by Hotel Manager, Hotel Management
2. Dear Valued Guest, Thank you for choosing our Hotel Rainbow Tower Airport Zone, for your stay. We highly appreciate your valuable comments. sorry for coffee delay We are extremely sorry for the inconvenience caused to you during your stay. will fixed now exterior glasses now sir, We have initiated corrective measure for better comforts and facilities for our esteemed guests like you. I am sure when you visit again you shall be looked after well. Please call or sms me your arrival next time and i will personally take care of your stay. Mahesh General Manager.
by A verified traveler
Rooms and restaurant are exceptionally well good.
Posted 2 Dec 2019 on HotelsAmazing lobby and rooms exceptionally well. rooms are very comfortable and cleaned. Restaurant interior was good and helpful staff. They provided less photos in the website but hotel was really good. Booked for only 1 night my stay was so pleasant and peaceful sleep. No bothering to rush for airport to catch the flights. They have options for airport pickup and drop facilities as well. Especially Reception staffs are so helpful.
Comment from Hotel Management
3 Dec 2019 by Manager, Hotel Management
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well as the guided decent tour through our museum galleries. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.
