Ratings based on 128 Verified Reviews
4.5 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Sep 2024
No breakfast, no elevator.
Comment from Hotel Management
28 Sep 2024 by Hotel Manager, Hotel Management
Dear Robert,Thank you for your feedback. We apologize for the inconvenience caused by the lack of breakfast and the absence of an elevator. We understand how important these amenities are for a comfortable stay. Your input will help us in our efforts to improve our services. We hope to have the opportunity to welcome you back in the future with a better experience!Sincerely, Hotel Manager
by A verified traveler
Posted 29 Aug 2024 on Hotels
One of the best beds of our 7 day trip to date!
Comment from Hotel Management
29 Aug 2024 by Hotel Manager, Hotel Management
Dear Brenda,Thank you for your valuable feedback! We're thrilled to hear that you enjoyed one of the best beds of your trip during your stay with us. We know how important a good night's sleep is, and we're glad we could provide that comfort for you. We hope to welcome you back soon for another restful stay!Sincerely, Hotel Manager
by A verified traveler
Pleasant stay in Shamrock
Posted 25 Jul 2024 on HotelsThe room was clean and tidy, the Air conditioner worked well and the bathroom was also clean with plenty of towels. The price was right for our budget minded trip. There were restaurants nearby and a quaint Old Route 66 gas station across the way. The manager wea friendly and full of tips. We had a pleasant stay
Comment from Hotel Management
27 Jul 2024 by Hotel Manager, Hotel Management
Dear V Bruce,Thank you for your detailed feedback! We're delighted to hear that you enjoyed a clean, tidy room with a well-functioning air conditioner and ample towels. It’s great that our pricing fits your budget and that you found nearby restaurants and the charming Old Route 66 gas station to your liking. We're also pleased to know that the manager’s tips added to your pleasant stay. We look forward to welcoming you back for another enjoyable visit!Sincerely, Hotel Manager
by A verified traveler
Posted 23 Jul 2024 on Hotels
Comment from Hotel Management
25 Jul 2024 by Hotel Manager, Hotel Management
Dear John,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed on improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager
by A verified traveler
Posted 8 Jul 2024
Traveled with our pets and the “pet room” was spotless! No traces of previous pets!
Comment from Hotel Management
17 Jul 2024 by Hotel Manager, Hotel Management
Dear Daune,Thank you for your feedback. We're delighted that our pet-friendly accommodations exceeded your expectations and were spotless without any traces of previous pets. Providing a clean and comfortable environment for both you and your pets is important to us. We hope you had a pleasant stay overall, and we look forward to welcoming you and your furry companions back again soon!Sincerely, Hotel Manager
by A verified traveler
Posted 29 Jun 2024 on Hotels
Comment from Hotel Management
1 Jul 2024 by Hotel Manager, Hotel Management
Dear Larry,Thanks for your feedback. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely, Hotel Manager
by A verified traveler
Always a good experience.......
Posted 18 Jun 2024 on HotelsStopped here with a U-Haul truck and car trailer. Parking is ample and very well lit. The room was very clean, neat, and comfortable, with a good view of the parking lot. The owners are a pleasure to talk to, and I make it a point to stay here on my numerous trips across the country.
Comment from Hotel Management
18 Jun 2024 by Hotel Manager, Hotel Management
Dear Paul,Thank you for your kind feedback! We're delighted to hear that you had a positive experience and appreciated our ample, well-lit parking. It's great to know you found your room clean, neat, and comfortable, and enjoyed the view of the parking lot. We're especially pleased that our owners made a positive impression on you. We look forward to welcoming you back on your future trips across the country!Sincerely, Hotel Manager
by A verified traveler from Kingman
Posted 4 Jun 2024
Perfect fit for our needs.
Comment from Hotel Management
5 Jun 2024 by Hotel Manager, Hotel Management
Dear Tom,Thank you for your glowing feedback! We're thrilled to hear that our hotel was the perfect fit for your needs. It's our goal to ensure every guest has a comfortable and enjoyable stay. We look forward to welcoming you back again soon!Sincerely, Hotel Manager
by A verified traveler
Very good place at a great price
Posted 12 May 2024 on HotelsI have had some bad experiences with small local motels but we decided to take a chance with Western Motel. I was very pleased with my stay. The room was a little dated but everything was clean and comfortable and the price was great. The gentleman manning the front counter was very pleasant and helpful. I would have no problem with staying here again.
Comment from Hotel Management
13 May 2024 by Hotel Manager, Hotel Management
Dear Joel,Thank you for your wonderful feedback. We're delighted to hear that you took a chance with us at Western Motel and had a positive experience! Thank you for allowing us to host you. It's wonderful to know that despite the room being a bit dated, you found it clean, comfortable, and offered at a great price. We're also pleased that our front desk staff provided pleasant and helpful service during your stay. Your feedback is greatly appreciated, and we would be honored to have you stay with us again in the future!Sincerely, Hotel Manager
by A verified traveler
Posted 30 Apr 2024
Really neat, clean hotel on Rte 66. I’d recommend!
Comment from Hotel Management
1 May 2024 by Hotel Manager, Hotel Management
Dear Martha,Thank you for your wonderful feedback. We're delighted to hear that you enjoyed your stay at our hotel on Route 66! Maintaining cleanliness and providing a welcoming environment is a priority for us, and we're thrilled that you found our hotel neat and clean. Thank you for recommending us! We appreciate your kind words and look forward to welcoming you back on your next journey along the historic Route 66!Sincerely, Hotel Manager
