Ratings based on 553 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Sep 2024
Comment from Hotel Management
26 Sep 2024 by Hotel Manager, Hotel Management
Dear Tambra,Thank you so much for your amazing four-star rating! We are thrilled you had an exceptional experience at our hotel. We pride ourselves on providing top-notch service and amenities to our guests. Your satisfaction is our priority, and we are grateful for your recognition. We look forward to welcoming you back in the future for another outstanding stay. Sincerely, Hotel Manager
by A verified traveler
Posted 22 Sep 2024
We’ve stayed here several times and it’s Ben clean quiet and satisfactory. Noise travels, which we were accustomed too, but this time, the whole 2nd floor smelled moldy and our room AC emitted an odor that smelled like a mix of cat urine with a bit of pine sol. Hallway carpet was loose and a falls hazard. These should be easy fixes.
Comment from Hotel Management
23 Sep 2024 by Hotel Manager, Hotel Management
Dear Laura,Thank you for your kind feedback. We’re glad to hear you’ve had satisfactory stays in the past, but we sincerely apologize for the issues you encountered this time. The odor from the AC and the moldy smell on the 2nd floor are concerning, and we will address these promptly. The loose carpet in the hallway is also a priority for us to fix to ensure safety. Your feedback is valuable, and we hope to provide a much-improved experience on your next visit!Sincerely, Hotel Manager
by A verified traveler
Posted 22 Sep 2024
Nice,clean
Comment from Hotel Management
23 Sep 2024 by Hotel Manager, Hotel Management
Dear Alicia,Thanks for your stay at our hotel. We thank you that you noticed the cleanliness of our hotel. We accept your appreciation for it. Our goal is an excellent experience for every guest, and I'm pleased you were completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. Sincerely,Hotel Manager
by A verified traveler from Brooklyn
Posted 21 Sep 2024
Comment from Hotel Management
21 Sep 2024 by Hotel Manager, Hotel Management
Dear Volodymyr,Thank you for your stay and the glowing 5-star review. Knowing that our guests recognize and value our efforts is incredibly uplifting. Your high rating serves as a strong motivator for our entire team. Ensuring guest satisfaction is our utmost priority, and we eagerly anticipate the opportunity to welcome you back shortly! Sincerely, Hotel Manager
by A verified traveler from Sunset Beach
Posted 19 Sep 2024
Good price for mid range hotel
Comment from Hotel Management
20 Sep 2024 by Hotel Manager, Hotel Management
Dear Don,Thank you for your valuable feedback! We're glad to hear that you found our pricing reasonable for a mid-range hotel. We strive to provide great value and comfort for our guests at an affordable rate. We appreciate your support and hope to welcome you back for another enjoyable stay soon!Sincerely, Hotel Manager
by A verified traveler from sanford
Posted 5 Sep 2024
Rooms were clean and comfortable. Staff was friendly and accommodating. Prices for hotel rooms and that area of North Carolina are ridiculous.
Comment from Hotel Management
6 Sep 2024 by Hotel Manager, Hotel Management
Dear PatThank you for sharing your feedback! We're glad to hear you found the rooms clean and comfortable, and that our staff was friendly and accommodating. We strive to provide the best service possible. We understand your concerns about pricing in the area and appreciate your perspective. We hope to have the opportunity to welcome you back on your next visit to North Carolina.Sincerely, Hotel Manager
by A verified traveler
Posted 24 Aug 2024
Everything
Comment from Hotel Management
26 Aug 2024 by Hotel Manager , Hotel Management
Dear Pablo,I want to thank you for sharing such encouraging feedback by giving it a 5-star rating. Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again.Sincerely, Hotel Manager
by A verified traveler
Posted 21 Aug 2024
Picked this motel because of price and what I thought was its central location to the island beaches. It was a drive of 15 or more minutes to get to those islands so we did a lot of driving in 5 days. Only one restaurant close enough to walk to. Our room was clean but very small. One wobbly desk chair to sit upon or the bed. Poor wifi. Lost connection every day. We sat by the clean outdoor pool everyday. Basically the motel was a place to sleep, wash and regroup for each day. Yes, free breakfast with fresh fruits, waffles and other sweets and cereals until 9:30am. Staff was extremely friendly and courteous.
Comment from Hotel Management
22 Aug 2024 by Hotel Manager , Hotel Management
Dear Susan,Thank you for your review. We’re glad you enjoyed the clean room, friendly staff, and our outdoor pool, as well as the breakfast options. We’re sorry to hear about the distance to the beaches, the small room size, and the Wi-Fi issues. Your feedback is noted, and we’ll work on these areas.Sincerely, Hotel Manager
by A verified traveler
Posted 18 Aug 2024
this place is quiet and clean. The staff is very helpful and friendly
Comment from Hotel Management
20 Aug 2024 by Hotel Manager, Hotel Management
Dear james,Thank you for your great feedback! We're delighted to hear that you enjoyed the quiet and clean environment during your stay. Our team takes pride in providing helpful and friendly service, and we're glad that this made your experience even better. It's our goal to create a comfortable and welcoming atmosphere for all our guests, and we're thrilled to know we succeeded. We look forward to welcoming you back for another great stay in the future!Sincerely, Hotel Manager
by A verified traveler
Posted 11 Aug 2024
Comment from Hotel Management
13 Aug 2024 by Hotel Manager, Hotel Management
Dear Rebecca,Thank you for the stay and the feedback. We are confident that you had a satisfactory stay looking at the three stars. Please give us your specific comments if any for bettering our services. Guest satisfaction is our priority. Please stay with us again. Sincerely, Hotel Manager
