Ratings based on 578 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
by A verified traveler
Posted 11 Nov 2024
Was a safe clean space
Comment from Hotel Management
12 Nov 2024 by Hotel Manager, Hotel Management
Dear Bonnie,Thank you for sharing your feedback. We're delighted to hear that you found the space both safe and clean, as these are two of our top priorities for guests. Our team works hard to maintain high standards of cleanliness and ensure that our guests feel secure and comfortable throughout their stay. We’d love to welcome you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 9 Nov 2024
The door to the building didn’t actually lock even though there was a sign saying it was locked and had a broken card reader outside the door. The card reader on our room door also didn’t work properly. The walls were paper thin. It sounded as if the people in the next room were in the room with us. One bed had a nasty brown stain on the comforter.
Comment from Hotel Management
10 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for sharing your feedback. We sincerely apologize for the issues you encountered with the building security, room door, and cleanliness. Your comments are concerning, and we will immediately address these matters with our maintenance and housekeeping teams to ensure such problems are resolved. We understand the importance of a safe and comfortable stay and hope you’ll give us another opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 24 Oct 2024
It was very homey and the staff was enjoyable and pleasant.
Comment from Hotel Management
24 Oct 2024 by Hotel Manager, Hotel Management
Dear Trae,Thank you for your great feedback. We're thrilled to hear you found the atmosphere homey and enjoyed our staff. Providing a welcoming and pleasant experience is what we strive for, and it’s great to know we made you feel comfortable. We look forward to hosting you again soon!Sincerely, Hotel Manager
by A verified traveler
Posted 9 Oct 2024
Good location
Comment from Hotel Management
10 Oct 2024 by Hotel Manager, Hotel Management
Dear Kimberly,Thank you for the wonderful review of your stay at our hotel. We are delighted to know that you found our location good. It was a pleasure hosting you, and we hope you will continue making us your home whenever you are in our area. Sincerely, Hotel Manager
by A verified traveler
Posted 26 Sep 2024
Comment from Hotel Management
26 Sep 2024 by Hotel Manager, Hotel Management
Dear Tambra,Thank you so much for your amazing four-star rating! We are thrilled you had an exceptional experience at our hotel. We pride ourselves on providing top-notch service and amenities to our guests. Your satisfaction is our priority, and we are grateful for your recognition. We look forward to welcoming you back in the future for another outstanding stay. Sincerely, Hotel Manager
by A verified traveler
Posted 22 Sep 2024
We’ve stayed here several times and it’s Ben clean quiet and satisfactory. Noise travels, which we were accustomed too, but this time, the whole 2nd floor smelled moldy and our room AC emitted an odor that smelled like a mix of cat urine with a bit of pine sol. Hallway carpet was loose and a falls hazard. These should be easy fixes.
Comment from Hotel Management
23 Sep 2024 by Hotel Manager, Hotel Management
Dear Laura,Thank you for your kind feedback. We’re glad to hear you’ve had satisfactory stays in the past, but we sincerely apologize for the issues you encountered this time. The odor from the AC and the moldy smell on the 2nd floor are concerning, and we will address these promptly. The loose carpet in the hallway is also a priority for us to fix to ensure safety. Your feedback is valuable, and we hope to provide a much-improved experience on your next visit!Sincerely, Hotel Manager
by A verified traveler
Posted 22 Sep 2024
Nice,clean
Comment from Hotel Management
23 Sep 2024 by Hotel Manager, Hotel Management
Dear Alicia,Thanks for your stay at our hotel. We thank you that you noticed the cleanliness of our hotel. We accept your appreciation for it. Our goal is an excellent experience for every guest, and I'm pleased you were completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. Sincerely,Hotel Manager
by A verified traveler from Brooklyn
Posted 21 Sep 2024
Comment from Hotel Management
21 Sep 2024 by Hotel Manager, Hotel Management
Dear Volodymyr,Thank you for your stay and the glowing 5-star review. Knowing that our guests recognize and value our efforts is incredibly uplifting. Your high rating serves as a strong motivator for our entire team. Ensuring guest satisfaction is our utmost priority, and we eagerly anticipate the opportunity to welcome you back shortly! Sincerely, Hotel Manager
by A verified traveler from Sunset Beach
Posted 19 Sep 2024
Good price for mid range hotel
Comment from Hotel Management
20 Sep 2024 by Hotel Manager, Hotel Management
Dear Don,Thank you for your valuable feedback! We're glad to hear that you found our pricing reasonable for a mid-range hotel. We strive to provide great value and comfort for our guests at an affordable rate. We appreciate your support and hope to welcome you back for another enjoyable stay soon!Sincerely, Hotel Manager
