Ratings based on 986 Verified Reviews
3.5 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Nov 2024
Everyone was very helpful and it was very clean!!
by A verified traveler
Posted 30 Oct 2024
When we arrived there were an extraordinary amount of dried boogers stuck to the walls. The bathrooms were dirty and pasta sauce or blood was on the wall. Cockroaches were through the lobby and common areas. The washers and dryers were broken and needed to be serviced. All of the metal was rusted. Paint on the walls was missing where a lot of dents that needed to be repaired. The light plate covers were filthy. The exhaust fan in the bathrooms were covered with mold and dust. We had to buy clorox wipes and clean the walls and the room. It was disgusting and filthy! The orange juice machine pumped out rancid juice and was unedible. Find another place to stay. I do not recommend this location.
by A verified traveler
Posted 29 Oct 2024
Decent rates, but seemed steep after the first roach scurried.
by A verified traveler
Posted 28 Oct 2024
To whom this concerns, I booked a room for nights Friday and Saturday in your establishment (RM 216). After working Thursday night in a busy ER then driving down to Holden beach and doing some work on my property I failed to check the room for roaches!! I did do a bed check for bedbugs I always make that a priority when checking into a motel especially since I see people on a regular basis with bedbugs at my job! I took a shower left and got something to eat and came back to room and went to bed! During the evening my husband daughter and son in law arrived to the facility they noticed a roach scurrying across the table. They tried to brush it off oh it’s just a bug. They told me about it when we got up at 7 to leave and go to our property to work. Fast forward to Saturday night after my husband got out of the shower he was laying in bed and a roach started crawling on his leg!! We went and told the front desk attendant and she gave us keys to room 234 we went and checked out the room to make sure it did not have any Days Inn pets. What we found in that room was horrible! Food was still in fridge from previous guest, along with food in drawer and then trash in other drawer. A washcloth behind trash can, mattress falling apart, and a baby roach crawling on lamp shade. I took pictures and again went and showed the attendant. She then gave me keys to another room this time on first floor. Same thing roaches!!! Ended up leaving and staying at Holiday inn near Southport!
by A verified traveler from Raefoed
Posted 27 Oct 2024
by A verified traveler
Posted 24 Oct 2024
by A verified traveler
Posted 10 Oct 2024
Well kept, clean and good location. Staff was very nice and helpful.
by A verified traveler
Posted 8 Oct 2024
It was dirty....loud, no elevator, breakfast was awful....bugs in the room....shower was a drizzle
by A verified traveler
Posted 7 Oct 2024
by A verified traveler
Posted 12 Sep 2024
Great employees
