Ratings based on 149 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Aug 2024 on Hotels
Comment from Hotel Management
27 Aug 2024 by Nash , Hotel Management
Thanks for the feedback. See you soon.
by A verified traveler
Came through in a clutch, should have started here
Posted 26 Aug 2024 on HotelsIn short, the room was super clean and the bed was very comfortable. It had a fridge that worked well, the AC kept the room cool, and the Wifi worked perfectly. There's not much more I could ask for, especially at this price point.
The full version was that initially I had another room booked at a different hotel (Sonesta) but because of all the events in town they overbooked. Worse even, they waited to call and tell me until the night I needed the room, two hours before I needed it during the concert I was in town for. At that point every hotel in the area either had no capacity or wanted insane money for one night.
Valley Inn was the only reasonable hotel with a room open so I wasn't sure what I was going to get. Turns out, this was the place I should have picked from the start. They were super accommodating to change the room when there was an extra person. As stated, the room was very clean, it had all the amenities I would expect or need, and I had a great night of sleep.
I would definitely stay here again if I'm back in the area.
Comment from Hotel Management
26 Aug 2024 by Nash , Hotel Management
Thanks for the feedback. I m glad you enjoyed your stay with us. See you soon next time you visit Shakopee.
by A verified traveler
Posted 18 Aug 2024
If the sky was falling and this was the only place with a room available, I might consider staying at the Valley Inn. The sheets and towels are in dire need of being replaced (or bleached), and one blanket would have been nice. The hallways smelled very musty and/or smoky. The loud air conditioning unit did serve two purposes: 1. it cooled the room and 2. it drowned out other annoying noises (ice machine, rude guests, and traffic). I would have guessed that I had paid well under &100 for such a poor property...at $170 I did expect clean sheets and towels...and maybe a blanket.
Comment from Hotel Management
19 Aug 2024 by Nash , Hotel Management
Hello, thanks for the review. We are disappointed that you did not have a good time at our place. We let you check in earlier than your scheduled time. You could have requested a different room or we could have found a solution for your needs. We had a lot of special events this weekend which increased prices for every hotel in Shakopee. Eg. Renaissance, USGA, Powwow.
by A verified traveler
Posted 28 Jul 2024
Room was clean and comfortable, bathrooms was obviously updated recently.
Comment from Hotel Management
29 Jul 2024 by Nash , Hotel Management
Thanks for the feedback. See you soon.
by A verified traveler from ONALASKA
Posted 23 Jul 2024 on Travelocity
They were very nice
Comment from Hotel Management
23 Jul 2024 by Nash, Hotel Management
Thanks for the feedback. See you soon.
by A verified traveler
Posted 21 Jul 2024
The gentleman at the desk was very friendly and accommodating. Helped us out after our flight was canceled.
Comment from Hotel Management
21 Jul 2024 by Nash , Hotel Management
Thank you very much for the review. See you soon next time you visit Twin cities.
by A verified traveler from Thornville
Posted 20 Jul 2024 on Travelocity
They held my room until 1am.
Comment from Hotel Management
20 Jul 2024 by Nash , Hotel Management
Thanks for the review. We are glad you enjoyed your stay with us. See you next time when you visit Shakopee.
by A verified traveler
Unfriendly front desk
Posted 22 Jun 2024 on HotelsComment from Hotel Management
22 Jun 2024 by Nash , Hotel Management
Thanks for the feedback. We try to explain to you that your reservation was Hotel Collect.
by A verified traveler from Sumner
Posted 9 Jun 2024
Staff was very friendly and the bed was very comfortable.
Comment from Hotel Management
10 Jun 2024 by Nash , Hotel Management
Thanks for the review. See you soon next time you visit Shakopee MN.
by A verified traveler
Posted 25 Nov 2023
Ok
Comment from Hotel Management
6 Dec 2023 by Nash, Hotel Management
Thanks for the review. See you soon next time you visit Shakopee, MN.
