Ratings based on 252 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Excellent service. Whenever I requested perks as VIP they immediately arrange for me. I enjoyed early check in, late check out and even room upgrade. Love it!
by A verified traveler
Posted 23 Nov 2024
Overall the hotel is good. Can be better tho. Need better maintenance. As a Premium VIP member, i have stayed here many times and often on long stays however not even once hotel provided me an upgrade which is very very disappointing.
by A verified traveler
Posted 8 Oct 2024
Nice resort.
Comment from Hotel Management
8 Nov 2024 by Warm regards, The Saujana Hotel Team, Hotel Management
Dear Daniel,Thank you so much for your fantastic 5/5 rating on Expedia! We're delighted to hear that you found The Saujana Hotel to be a nice resort. Your kind words mean a lot to us.It was a pleasure having you with us, and we’re so glad you enjoyed your experience. We hope to welcome you back soon for another relaxing stay at our resort.
by A verified traveler from Bukit Jalil
Posted 6 Oct 2024
A beautiful oasis in the city! Very nice dining options. Some venues were a bit pricey, and there could be a few more vegetarian options, but overall very, very good. The staff were amazing. Warm, friendly, and helpful. Highly recommended property for a romantic couple getaway.
Comment from Hotel Management
8 Nov 2024 by Warm regards, The Saujana Hotel Team, Hotel Management
Dear Deborah,Thank you so much for your wonderful 5/5 rating on Expedia! We are thrilled to hear that you enjoyed your stay with us and found The Saujana Hotel to be a beautiful oasis in the city. Your kind words about our dining options and the amazing staff are truly appreciated.We also value your feedback on the pricing of some venues and the variety of vegetarian options. Rest assured, we will take your suggestions into consideration as we continuously work to improve our offerings.It was a pleasure hosting you, and we’re so glad that The Saujana Hotel was the perfect setting for your romantic getaway. We look forward to welcoming you back soon for another memorable stay.
by A verified traveler
Posted 20 Sep 2024
Comment from Hotel Management
11 Nov 2024 by The Saujana Hotel Team, Hotel Management
Dear Huiyun,Thank you so much for taking the time to share your feedback and for your 4/5 rating! We're glad to hear that you had an enjoyable stay at The Saujana Hotel. Your input is truly appreciated, as it helps us continue to improve and ensure our guests have the best possible experience.If there’s anything specific you think we could do to make your next visit even better, please don’t hesitate to let us know. We look forward to welcoming you back soon!Warm regards,
by A verified traveler from Singapore
Posted 9 Sep 2024
Staff were great! The owners need to revamp the place!
by A verified traveler
Posted 18 Jul 2024
Old, nkt refreshed. Pool was closed for repair and looked like nonwork had been done forba while.
by A verified traveler
Posted 15 Jul 2024
Had a great time for our anniversary at Saujana. Staff were friendly and the room was beautiful (they even decorate the room for us which was a special touch). Overall building is a little outdated but the size of the rooms are bigger than most hotels in KL area. Breakfast spread was good too.
by A verified traveler
Posted 7 Jul 2024 on Hotels
by A verified traveler
Fantastic Resort Hotel
Posted 3 Jul 2024 on HotelsThe hotel is perfectly located in the Klang valley. The hotel ground is allowing for a relaxing atmosphere even when working. The onsite restaurants and pub is great. Staff helpful & curtious. Overall a great place to stay !
