Ratings based on 141 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Sep 2023 on Hotels
Quaint. LOTS of stairs. No hot food due to ownership changing soon. Hope the new owners keep the sweet staff.
by A verified traveler
Give this place a miss
Posted 18 Jul 2023 on HotelsTerrible place. Rooms are well past their shelf life, bed is very small and mattress worn out. Sights out side advertise “food served all day at weekends” Not true pub closed at 2.30pm on Sunday so no restaurant in the evening and breakfast is orange juice and a piece of toast. Think Fawlty towers . Don’t stay here not worth the money.
by A verified traveler
Posted 16 Jul 2023 on Hotels
by A verified traveler
Posted 4 Jul 2023
by A verified traveler
Posted 20 Mar 2023 on Hotels
by A verified traveler
Posted 7 Nov 2022
Good friendly staff , good food
by A verified traveler
Brilliant Grove Arms
Posted 25 Oct 2022 on HotelsMy Daughter in Law and 2 Grandsons stayed overnight at The Grove Arms at half term . the family room was immaculate and the staff very friendly and welcoming .
Also the Breakfast was amazing . Will return again soon .
by A verified traveler
Tired and dated but fairly clean
Posted 22 Aug 2022 on HotelsThe room was fairly clean but the bathroom was looking very tired and dated (30+ year old champagne coloured suite). The TV was too small to watch and was very high up and far away from the bed. After a 4 hour drive, I was looking forward to relaxing with a cuppa and some Saturday night to before bed! I tried contacting the hotel twice through Hotels.com in the weeks prior to my stay but they never replied. I emailed them directly to ask about dietary requirements and I was told to ring and speak to the chef. Check-in was easy and straight forward. When I went downstairs for breakfast in the morning, I said good morning to the lady on duty, but all she said to me was “How did you get in here?” then she hurried off to check the door was locked (I was 5 mins early for breakfast and came in through an open fire door). She did come back to explain herself and took my breakfast order. Apart from the young girl who took me to my room when I checked in, not once did a member of staff greet me politely or smile. I was not made to feel welcome.
by A verified traveler
Posted 4 Oct 2020 on Hotels
by A verified traveler
Great few days
Posted 30 Sep 2020 on HotelsWelcome very friendly, room very comfortable and quiet, free continental breakfast in room and dinner in pub was delicious.
