Ratings based on 964 Verified Reviews
3.7 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Ordinary but clean
by A verified traveler
Posted 20 Nov 2024
The hotel is very dated but you pay for what you get
Public transport very good and within walking dis table to the shopping centres and train stations
Comment from Hotel Management
21 Nov 2024 by Regal Riverside Hotel., Hotel Management
Dear Guest, Thank you for completing the guest survey and we trusted you overall had a pleasant stay with us. Your comments are very valuable to us and would be given the fullest attention by the concerned department heads for improvement. We would continue to improve on our services and facilities paying particular attention to those areas of your concern. Sincerely, Regal Riverside Hotel
by A verified traveler
Posted 20 Nov 2024
Thirt time stay here. Like the area, we are planning when we come to visit Hong Kong again, will stay here again.
Comment from Hotel Management
21 Nov 2024 by Regal Riverside Hotel, Hotel Management
Dear Guest, Thank you for completing the guest survey and we are delighted that you had an enjoyable stay with us. Your comments are valuable to us and we would continue to improve on our services and facilities, while all the teams look forward to welcoming you back to Regal Riverside Hotel very soon. Meanwhile, please feel free to contact my office should any assistance be required in future. Sincerely, Regal Riverside Hotel
by A verified traveler
Posted 18 Nov 2024
Make sure you get the right room
Comment from Hotel Management
19 Nov 2024 by Regal Riverside Hotel., Hotel Management
Dear Guest, Thank you for completing the guest survey and we trusted you overall had a pleasant stay with us. Your comments are very valuable to us and would be given the fullest attention by the concerned department heads for improvement. We would continue to improve on our services and facilities paying particular attention to those areas of your concern. Sincerely, Regal Riverside Hotel
by A verified traveler
Posted 18 Nov 2024
Besides a bed and bathroom, not even a desk nor a bench for suitcases. Doesn’t matter a chair nor a closet can fit in the belongings for one person. My backpack, hand carrying bag and my suitcase are all on the floor. I can only place my laptop on the bed!!
Comment from Hotel Management
19 Nov 2024 by Regal Riverside Hotel, Hotel Management
Dear Guest, Thank you for completing the guest survey and we trusted you overall had a pleasant stay with us. Your comments are very valuable to us and would be given the fullest attention by the concerned department heads for improvement. We would continue to improve on our services and facilities paying particular attention to those areas of your concern. Sincerely, Regal Riverside Hotel
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Regal Riverside Hotel., Hotel Management
Dear Guest, Thank you for completing the guest survey and we are delighted that you had an enjoyable stay with us. Your comments are valuable to us and we would continue to improve on our services and facilities, while all the teams look forward to welcoming you back to Regal Riverside Hotel very soon. Meanwhile, please feel free to contact my office should any assistance be required in future. Sincerely, Regal Riverside Hotel
by A verified traveler
Posted 14 Nov 2024
The room is really small but clean . We are both small and short , if you are bigger and taller , it would be difficult to move around . Tha cleaning ladies are nice . The main desk , they are efficient but seem a little abrupt when we ask questions . It is quite convenient .
Comment from Hotel Management
15 Nov 2024 by Regal Riverside Hotel., Hotel Management
Dear Guest, Thank you for completing the guest survey and we are delighted that you had an enjoyable stay with us. Your comments are valuable to us and we would continue to improve on our services and facilities, while all the teams look forward to welcoming you back to Regal Riverside Hotel very soon. Meanwhile, please feel free to contact my office should any assistance be required in future. Sincerely, Regal Riverside Hotel
by A verified traveler
Posted 14 Nov 2024
The tub was narrow and the glass divider was short and the shower water flush out and no 110 volt power supply plug 220 volt power plugs were limited should install more
Comment from Hotel Management
15 Nov 2024 by Regal Riverside Hotel, Hotel Management
Dear Guest, Thank you for completing the guest survey and we trusted you overall had a pleasant stay with us. Your comments are very valuable to us and would be given the fullest attention by the concerned department heads for improvement. We would continue to improve on our services and facilities paying particular attention to those areas of your concern. Sincerely, Regal Riverside Hotel
by A verified traveler
Posted 12 Nov 2024
My go-to for the past 6 years. Never fails to deliver excellent service.
Comment from Hotel Management
13 Nov 2024 by Regal Riverside Hotel., Hotel Management
Dear Guest, Thank you for completing the guest survey and we are delighted that you had an enjoyable stay with us. Your comments are valuable to us and we would continue to improve on our services and facilities, while all the teams look forward to welcoming you back to Regal Riverside Hotel very soon. Sincerely, Regal Riverside Hotel
by A verified traveler
Posted 9 Nov 2024
Enter the room had strong smoking smell
Comment from Hotel Management
11 Nov 2024 by Regal Riverside Hotel., Hotel Management
Dear Guest, Thank you for completing the guest survey and we trusted you overall had a pleasant stay with us. Your comments are very valuable to us and would be given the fullest attention by the concerned department heads for improvement. We would continue to improve on our services and facilities paying particular attention to those areas of your concern. Sincerely, Regal Riverside Hotel
