Ratings based on 434 Verified Reviews
3.2 Room cleanliness
3.6 Service & staff
3.3 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Oct 2024 on Hotels
Great location. Hotel is an interesting place, if a little dated. Beds were comfortable, but the rooms could have been cleaner. We found a pubic hair on one of the beds and had an unexpected roommate (centipede). Aside from that, the location was great and the staff was excellent - very attentive. The coffee bar was a nice touch as well.
by A verified traveler
Posted 15 Sep 2024
by A verified traveler
Posted 15 Sep 2024
It’s an older themed building. With coffee, tea, microwave, ref shared. Very close to dining and the bus stop
by A verified traveler from Farmington
Posted 10 Sep 2024
Comment from Hotel Management
12 Sep 2024 by Carissa D, Hotel Management
Thank you, Todd, for taking the time to provide feedback. Happy and safe travels.
by A verified traveler
Posted 9 Sep 2024
Terribly run down. In room, one of 2 electric outlet not working, shower didnt only drip but almost ran entire time. The bed sheets had not been changed, wrinkles in sheets frm previous occupants. Had to find other accomadations. I would NOT reccommend to anyone!!!! Cathy C. Night of 9/8/24
Comment from Hotel Management
10 Sep 2024 by Carissa D, Hotel Management
Thank you, Cathy, for your feedback. We will be discussing the concerns with the team and apologize for any inconvenience. Safe travels
by A verified traveler
Posted 31 Aug 2024
they are so friendly treat for us, we reach there early but check in is smoothly. the room is clearly. we feel very good.
Comment from Hotel Management
4 Sep 2024 by Carissa D, Hotel Management
Thank you, Robin, for your review and 5 star rating! We are so glad you had an enjoyable stay with us and welcome you back any time :)
by A verified traveler
Stay Elsewhere
Posted 30 Aug 2024 on HotelsThis is definitely an old hotel that needs some care. The exterior has peeling paint and plaster. The interior carpet is worn and dirty and the wallpaper is missing or peeling in places. We stayed on the 3rd floor (no elevator) so it was a chore to get luggage from the off-site parking lot to our room. The room had its own bathroom but not much else other than a bed and a TV stuck in an awkward corner that you had to view by locating next to the bathroom wall. Our room had hair and used dental floss on the bathroom floor when we checked in and there were no towels. We alerted the front desk and she took care of it quickly. There is no place to hang clothes and there is no drawer space. The shower and toilet area were very tight. There are no blackout curtains in the sleeping area and there are large billowy curtains next to the toilet area which are difficult to manage while using the toilet. I would not recommend this hotel. We had either blood or ketchup on our hallway door jam. Whatever it was, it should be cleaned off. I felt like I had done enough complaining so I did not bring it up. We stayed two nights. There is no daily maid service. I was shown where to get additional towels when I inquired about more linens. The water was lukewarm at best. They do not lock the main door at night so anyone can wander into the hotel. Our room door was pretty flimsy and someone could have easily come in. I should not have read about the 1950 murder in this hotel! haha
Comment from Hotel Management
4 Sep 2024 by Carissa D, Hotel Management
Thank you, Tisha, for taking the time to provide feedback. We are sorry we were unable to meet expectations. Have a lovely summer.
by A verified traveler from Sarasota
Posted 28 Aug 2024
😬
Comment from Hotel Management
5 Sep 2024 by Carissa D, Hotel Management
Thank you, Retean, for your emoji review. I will say this is now my all-time favorite response, and I've done this a long while. Truly sorry it seems it didn't go as well as we'd all like, however thank you for the giggle and visiting us.
by A verified traveler
Posted 28 Aug 2024 on Hotels
This place is a fire trap. There is no ceiling in the shower and u can see the hallway through the opening. There is exposed lathe and plaster above that shower. The stairway carpet leading up to door has tears and holes in it and is tread bare. Plaster is falling off the exterior and looks run down. The interior smells OLD. When u look at this place, skid row comes to my mind.
Comment from Hotel Management
5 Sep 2024 by Carissa D, Hotel Management
Thank you, Tom, for your feedback. We are sorry to hear that you didn't have an enjoyable experience and wish you happy and safe travels.
by A verified traveler
Posted 27 Aug 2024
Just what we expected. Older building, beds where comfortable
Comment from Hotel Management
5 Sep 2024 by Carissa D, Hotel Management
Thank you, Judi, for your review. We are glad you enjoyed the beds and hope you had a nice time in Seward. Happy traveling
