Ratings based on 291 Verified Reviews
4.9 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Dec 2024
The place was very clean and nice, and easy to check in. The problem is that you cannot run the heat and the coffee maker at the same time. I could certainly have worked around this inconvenience, if I had known about it. There was no sign on the counter, only a note about it on the 4th page of the house manual - past the page about a local gym. When I got to the page I did not read further. I got up at 3:00 am, took a shower, and turned on the coffee pot and blew the breaker to the entire place. I texted, but got no response. By 6:00 am it was cold and dark - so with wet hair I left to find some place to get ready for work. I was very disappointed that I was not made aware of this situation.
by A verified traveler
Posted 30 Nov 2024
Very clean and cozy room. Friendly host!
Comment from Hotel Management
2 Dec 2024 by Owner, Hotel Management
Thank you Pamela!
by A verified traveler
Posted 19 Nov 2024
Great little boutique motel with everything you need for a comfortable stay.
Comment from Hotel Management
5 Dec 2024 by Linda, Hotel Management
We are so pleased to hear that you enjoyed your stay! We also appreciate your kind review!
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
5 Dec 2024 by Linda, Hotel Management
We appreciate your kind review!
by A verified traveler from Kapaa
Posted 30 Oct 2024
Great little room with all the amenities - clean and comfy!
Comment from Hotel Management
30 Oct 2024 by CHA, Hotel Management
Thank you so much for your review! We are glad you enjoyed your stay!
by A verified traveler
Posted 26 Oct 2024
Loved it! Thank you
Comment from Hotel Management
27 Oct 2024 by CHA, Hotel Management
We are really glad to hear you enjoyed your stay! Thank you for your review!
by A verified traveler
Posted 11 Oct 2024
Comment from Hotel Management
11 Oct 2024 by Rissie, Hotel Management
So glad to hear you enjoyed your stay!!! We hope to host you again in the near future.
by A verified traveler
Posted 6 Oct 2024
Rooms are very cute and somewhat of a modern chic. The bed sheets left us extremely itchy and there were hair entangled in it. Couldn’t get the tv to work and even tho we contacted there “highly responsive number” she never responded and butt dialed me? There was a man that was trying to look into our window and watched my family go inside( not sure if he was another guest or passing by) made the night uncomfortable knowing we are being watched. I love the amount of towels provided. Door will lock sometimes but have to fiddle with it or else it will stay unlocked.
Comment from Hotel Management
7 Oct 2024 by CHA, Hotel Management
Sorry you had the experience of someone staring at you, but since the property is downtown, there are blinds that you can pull for that very reason. We have re-vamped our sheets and will be phasing out our older sets that aren't so soft anymore! Thank you for your feedback
by A verified traveler
Posted 1 Oct 2024
Comment from Hotel Management
1 Oct 2024 by CHA, Hotel Management
Thank you for your review!
by A verified traveler
Posted 20 Sep 2024
Room was large and had everything we needed. Owners were friendly and very responsive. Good location close to lots of things.
Comment from Hotel Management
20 Sep 2024 by CHA, Hotel Management
We are so happy you enjoyed your stay with us! Thank you so much for your kind review.
