Ratings based on 508 Verified Reviews

3.7 out of 5
68% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 14 Sep 2024
Staff was friendly and very accommodating. The rooms are basic but comfortable. The location was perfect for us - on the shuttle route, walkable to town and to harbor. Also very close to My Marathon trailhead.
4 out of 5
by A verified traveler

Posted 8 Sep 2024
Stay was good. Was only here for one night.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Sep 2024
5 out of 5
by A verified traveler

Posted 24 Aug 2024
Great local place to stay.
5 out of 5
by A verified traveler

Posted 24 Aug 2024
Mary at the front desk is wonderful. The free city shuttle at the train station has a stop at the hotel. We were able to walk to places to eat, etc.
5 out of 5
by A verified traveler

Can’t wait to come back.

Posted 17 Aug 2024 on Hotels
Top notch customer service and communication. Best place we stayed in Alaska. Can’t wait to come back.
5 out of 5
by A verified traveler

Posted 13 Aug 2024
Mary at the front desk was wonderful. We were very happy with our rooms. The location was great - in between the harbor and downtown. And there was shuttle stop right at the hotel. Great place to stay!
5 out of 5
by A verified traveler

Posted 10 Aug 2024
Wonderful staff. Very accommodating. Nothing luxurious but clean and great location
5 out of 5
by A verified traveler

Posted 8 Aug 2024
Staff was amazing, Laurel in specific was very sweet
5 out of 5
by A verified traveler

Posted 8 Aug 2024
Very nice, clean, and convenient hotel. It was walkable to town (a long walk, but walkable) in either direction. The bear lamps were cute!