Ratings based on 264 Verified Reviews
4.4 Room cleanliness
4.8 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Dec 2024
The room lighting should be improved.
by A verified traveler
Posted 17 Nov 2024
Amazing! The Cathedral and lots of bars and restaurants are right on your doorstep. The bed was super comfy. We had the pool penthouse and the views were incredible. There were 2 terraces! We knew that coming in November meant that the pool was probably going to be cold but there was an additional terrace with a cabana and little table. The apartment is unmanned but you correspond on WhatsApp and they always replied straight away. I would definitely recommend it and am definitely going to return again.
Comment from Hotel Management
20 Nov 2024 by general manager, Hotel Management
Thank you for your wonderful review! We are delighted to know that you enjoyed your stay at our hotel. We work hard to offer our guests a memorable experience and your comments encourage us to continue doing so. Thank you again for choosing us and we hope to welcome you again in the future.
by A verified traveler
Posted 18 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Javier Villón, Hotel Management
Thank you so much for your rating!
by A verified traveler
Posted 11 Oct 2024
The stay was very clean, well furnished, modern, and the service was attentive. The location was great for easy access to all the major attractions and transit.
Comment from Hotel Management
13 Oct 2024 by Javier Villón , Hotel Management
Thank you for your lovely review! We're so glad to hear that you enjoyed our clean, modern, and well-furnished accommodations. It's also wonderful to know that our attentive service and convenient location added to your positive experience. We strive to make every guest's stay as comfortable and enjoyable as possible, and we're happy that we succeeded during your visit.We hope to have the pleasure of welcoming you back soon!
by A verified traveler
Posted 24 Sep 2024 on Hotels
Comment from Hotel Management
25 Sep 2024 by Javier Villón , Hotel Management
Thank you so much Carrie for taking a little of your time to rate us. Have a lovely day!
by A verified traveler
Posted 23 Sep 2024
A good value property a stone’s throw from the cathedral. Generous size compared to a lot at this pricepoint, as it does include a kitchenette room. Great if you wan a rest from eating out with a basic meal in. (Pure essentials for eating in only) Just remember this place will feel like you are in an apartment as it does not have a lobby or staff in the building. The room is serviced daily upon your request. Our room was somewhat above the eating area/ hustle and bustle - not a concern to us, as by the time we stayed in Seville we had adapted to eating very late in the evening. Mark & Anita, Melbourne Australia
Comment from Hotel Management
25 Sep 2024 by Javier Villón , Hotel Management
Thank you so much for your lovely commentMark and Anita !! It has been a pleasure for us to receive you at our place. We really appreciate your feedback!! We are looking forward to seeing you again soon! Have a lovely day!
by A verified traveler
Posted 27 Jun 2024
Elevator broken and washroom door brooken
Comment from Hotel Management
9 Jul 2024 by general manager, Hotel Management
We will be verifying this incident with all staff to resolve it as soon as possible. Please allow me to inform you that we have staff available daily to be able to solve problems as soon as they are detected, but we need our guests to inform us during their stay so we can do it. We wish you a good day.
by A verified traveler
Posted 18 Jun 2024
this was a great property just minutes away from the cathedral, but peaceful and quiet. We liked how the accommodation came with a mini kitchen, so you could make a cup of tea, or use the microwave. The only hiccup was being sent the wrong entry code. The main reception is not staffed 24/7 so we were lucky that a receptionist came by and was able to help. Be aware, there are several welldone cathedral accommodations, the one with the main reception was a few minutes walk from our building. Otherwise all was excellent!
Comment from Hotel Management
19 Jun 2024 by general manager, Hotel Management
Thank you so much for your lovely comment Liz!! It has been a pleasure for us to receive you at our place. We really appreciate your feedback!! Hope to see you very soon again!
by A verified traveler
Posted 18 Jun 2024
Room is too small and too noisy in the morning. The door of the bathroom was broken and water will flow into the bedroom.
Comment from Hotel Management
19 Jun 2024 by general manager, Hotel Management
Thank you for informing us of this problem. We are very sorry that you had a negative experience. We are always available 24 hours a day for our guests to resolve any incident immediately and we went there at the same moment. We tried to fixed this so fast. We assure you that we do everything possible to make our guests feel more than satisfied. We hope you will give us another opportunity soon to demonstrate our commitment to the customer. Have a wonderful day.
by A verified traveler
Posted 14 Jun 2024
Lift doesn’t work you have to carry suitcases for yourself up the stairs
Comment from Hotel Management
19 Jun 2024 by general manager, Hotel Management
We appreciate your comment. We are always available to help our guests you only have to call us. We had a problem with the lift and sent someone to fix it as soon as possible at this time. We hope you had a good stay. Have a great day!
