Ratings based on 437 Verified Reviews
3.8 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jan 2025
Great job thanks
Comment from Hotel Management
3 Jan 2025 by Manager, Hotel Management
Hello Victor,We're pleased to hear you had a positive experience during your stay. Should you have any future concerns, feel free to reach out to our management team directly for further assistance.
by A verified traveler
Posted 27 Dec 2024
Breakfast was very good & had lots of options. Rooms were very clean and spacious.
Comment from Hotel Management
28 Dec 2024 by Manager, Hotel Management
Hello Vernan,We are delighted to hear that you enjoyed the breakfast offerings and found the rooms to be clean and spacious. Your satisfaction is our top priority, and we appreciate you taking the time to share your positive experience with us. Your feedback is valuable to us and we hope to welcome you back in the future.
by A verified traveler
Posted 24 Dec 2024
Breakfast was truly nothing to write about. Main thing I did not like was the smell in the room really didn't know if it was dampness related or a very strong almost industrial spray deodorant they used!!!! Almost left but tooo busy. Sign in was almost friendly, but upon leaving not friendly at all like I was bothering him!!! And honestly not being ignorant but most of the foreigners I deal with in the hotel industry are not friendly!!!!
Comment from Hotel Management
26 Dec 2024 by Manager, Hotel Management
Hello John, We appreciate your feedback regarding your recent stay. We will address the concerns you mentioned to ensure a better experience for all guests in the future. Our team will look into the room smell and the friendliness of our staff to make improvements. Thank you for bringing these issues to our attention.
by A verified traveler
Posted 9 Dec 2024
The staff here was so helpful - I will definitely book here again. Perfect location, too, for a halfway point between the east coast and Chicago (on the toll free route).
Comment from Hotel Management
12 Dec 2024 by Manager, Hotel Management
Hello Anna,We are delighted to hear that you had a wonderful experience with our helpful staff and found our location convenient for your journey. Your kind words are appreciated, and we look forward to welcoming you back on your next trip.
by A verified traveler
Posted 25 Nov 2024
Everything was great but the TV remote lagged about 10 seconds. Finally gave up. The place was clean. No other issues. Room 219
Comment from Hotel Management
28 Nov 2024 by Manager, Hotel Management
Hello Tobin,Thank you for taking the time to share your feedback. We appreciate your kind words about the cleanliness of our property. We apologize for any inconvenience caused by the TV remote lagging and have shared your comments with our team for review and improvement. We hope you still enjoyed your stay with us and look forward to welcoming you back in the future.
by A verified traveler
Posted 20 Nov 2024
Good comfy beds. Bug rooms and great breakfast.
Comment from Hotel Management
21 Nov 2024 by Manager, Hotel Management
Hello Shannon,We appreciate your feedback on the comfy beds and breakfast. Should you have any concerns in the future, please feel free to get in touch with our management team.
by A verified traveler from WILLIAMSTOWN
Posted 20 Nov 2024
TV wouldn't work
Comment from Hotel Management
21 Nov 2024 by Manager, Hotel Management
Hello Vicki,We apologize for any inconvenience you experienced with the TV during your stay. Your feedback is valuable in helping us improve our services for all future guests. Please don't hesitate to reach out to our management team directly to address any further concerns.
by A verified traveler
Posted 19 Nov 2024
Hotel was in what appeared to be a safe area. Hotel was clean with the exception of my clogged shower drain. I really wanted to like this place, but the bed was the most uncomfortable bed I’ve likely ever slept on.
Comment from Hotel Management
20 Nov 2024 by Manager, Hotel Management
Hello Jennifer, We appreciate your feedback on the cleanliness of our hotel and its location. We regret to learn about the inconvenience you experienced with the shower drain and bed comfort. We always strive to provide a comfortable stay for all our guests and will address these concerns for future improvements.
by A verified traveler
Posted 11 Nov 2024
I loved how clean the room was and the pool is heated with multiple jets around it so you can sit and relax, the breakfast was ok you do have options. Thank you for a nice stay!
Comment from Hotel Management
13 Nov 2024 by Manager, Hotel Management
Hello Jennifer,We are thrilled to hear that you enjoyed our clean rooms and our heated pool with relaxing jets. It's wonderful that you appreciated the breakfast options we offer. Your feedback is greatly appreciated, and we hope to welcome you back in the future for another enjoyable stay!
by A verified traveler
Posted 9 Nov 2024
Great stay, very clean and quiet.
Comment from Hotel Management
10 Nov 2024 by Manager, Hotel Management
Hello Teresa Colleen,We are delighted to hear that you enjoyed our clean and quiet hotel during your stay. Your feedback is valuable to us, and we appreciate your positive comments. If you have any further feedback or suggestions, please don't hesitate to reach out to us.
