Ratings based on 381 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Oct 2024
It was convenient, but room too small, bed size description inaccurate, room too hot and not control of Air Conditioning.
Comment from Hotel Management
10 Oct 2024 by Verónica Martín/ Host, Hotel Management
Dear Jay,Thanks for your feedback and also for choosing us for your stay in Seville.Our apologies for some details of the room size and distribution, for your next stay we can offer you a different room category more according to your needs and preferences.Hoping to welcome you shortly and improve your experience with us next time.Best regards,Verónica Martín Host
by A verified traveler
Posted 4 Sep 2024
Great area. Seville is amazing.
Comment from Hotel Management
4 Sep 2024 by Sonia, Hotel Management
Good evening, Thank you so much for take the time to review your stay in Sevilla. We appreciate that you have chosen us for your stay and that you have enjoyed the city. Regards,SoniaGuest Service
by A verified traveler
Posted 20 Aug 2024
Excellent location. Very clean, nice place to stay. Highly recommend it.
Comment from Hotel Management
21 Aug 2024 by Lupe Araujo Guest Service, Hotel Management
Good morning Nixia,First of all thank you very much for taking the time to leave us your excellent review.We are very happy to know that your stay in our Hotel has been pleasant and we appreciate that you highlight the cleanliness and our excellent location.We hope to have you with us very soon.Best regards,Lupe AraujoGuest Service
by A verified traveler
Posted 7 Aug 2024
Nice place and quit good
For the prices paid
Comment from Hotel Management
8 Aug 2024 by Sonia, Hotel Management
Good evening, Thank you very much for taking the time to review your stay, and for doing so in such a positive way. We are very pleased that you enjoyed your stay with us. We look forward to welcoming you back another time. Best regards, SoniaGuest Service
by A verified traveler
Posted 21 Jul 2024
Beautiful hotel. The breakfast it’s a must have
Comment from Hotel Management
22 Jul 2024 by Sonia, Hotel Management
Good morning, Thank you for choosing us for your stay in Seville and for taking the time to write such a positive review. We are very glad that you enjoyed your stay as well as our breakfast. Thank you so much!We hope to welcome you again in the future.Kind regards,SoniaGuest Service
by A verified traveler
Perfect location and perfect hotel.
Posted 29 Jun 2024 on HotelsA lovely little hotel smack in the middle of the best area. Easy walking to shops, restaurants, bus station and so many sites. The staff were lovely and kid, the room was small but comfortable for us, the lobby was huge in case you want to sit for a drink or browse your computer. The breakfast looked decilous and so plentiful though we opted not to pay for it. They did allow us get a cup of coffee and tea each morning at no cost even though I offered to pay. Lemon water and pastries were available throughout the day as well which was a nice touch. We are staying at their other hotel in Valencia and hope it’s just as great.
Comment from Hotel Management
2 Jul 2024 by Arancha Herrero, Hotel Management
Dear Michael, Thank you so much for your king words and such a nice review!! We are so happy you have enjoyed your stay with us. Thank you so much for share your experience with other travellers. We really apreciate your detailed comments about our property. Looking forward to see you again very soon!!We are at your dispousal :)Best regards!Arancha HerreroGuest Service Petit Palace Puerta de Triana
by A verified traveler
Posted 14 Jun 2024
The hotel was at a perfect location being 10 mins from the bus station for airport links and only a few minutes from the historic part of Seville.
The hotel was clean, comfortable and offered a wide breakfast selection.
Staff were friendly and helpful.
Comment from Hotel Management
15 Jun 2024 by Lupe Araujo Guest Service, Hotel Management
Dear Lisa, Thank you so much for your stay with us and for your amazing review. We are proud that you enjoyed your stay, that you mention the quality of our service and that you highlight our staff who strive daily to take care of the customer. We hope to see you again soon! We wish you all the best, Best regards , Lupe Araujo Guest Service Petit Palace Puerta de Triana
by A verified traveler
Posted 13 Jun 2024
Location is near to many places of interest and entertainment.
Comment from Hotel Management
15 Jun 2024 by Lupe Araujo Guest Service, Hotel Management
Dear Naraina, Thank you very much for this excellent review, we are glad that you enjoyed your stay at the hotel and we are pleased to hear that you loved the location of the hotel, so central and close to all the major attractions of the city. We look forward to having you stay with us on your next visit to the city. Best regards. Lupe Araujo Guest Service Petit Palace Puerta de Triana
by A verified traveler
Posted 29 May 2024
Best location in town!
Comment from Hotel Management
1 Jun 2024 by Lupe Petit Palace Puerta de Triana, Hotel Management
Dear Hector,Thank you for your positive review of your stay with us.The unbeatable location of the Petit Palace Puerta makes everything easier for us. Thank you for highlighting it.We are delighted to know that your stay has been totally satisfactory and that in general we have lived up to your expectations.We will be delighted to welcome you again soon.Best regards,Lupe Araujo Guest Service Petit Palace Puerta de Triana
by A verified traveler
Posted 21 May 2024
Comment from Hotel Management
17 Jun 2024 by Sonia (Guest service), Hotel Management
Good afternoon, We thank you for taking the time to review our hotel and your experience. We always try to do our best to improve your experience, we remember the change of room to make your stay more enjoyable. We hope you can give us a second chance soon. We look forward to welcoming you again. Thank you very much.Regards, SoniaGuest Service
