Ratings based on 151 Verified Reviews

4.1 out of 5
87% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 17 Nov 2024
Good hotel, but we had to change rooms because the double bed was tiny and the mattress was horrible, so they offered us single beds, but the mattress wasn't the best either. When you're on holiday, the least you expect is a comfortable bed to sleep in. The staff did their best to please us, but apparently it's normal not to have a good bed in a hotel. Another thing €10 per day to park the car in an extremely tight parking lot, I thought parking was included in the price.
Comment from Hotel Management
18 Nov 2024 by Recepción y reservas, Hotel Management
Thank you for taking a few minutes to tell us about your experience. We are happy to know that your stay has been good overall. We have taken note of the issue you mentioned about the mattress. A big hug and see you next time.
4 out of 5
by A verified traveler

Posted 12 Nov 2024
Good hotel
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Nov 2024
4 out of 5
by A verified traveler

Posted 30 Oct 2024
Good hotel in a good location easy to get to the city centre. The staff were very helpful & pleasant and the general ambience was top notch 👌 I would definitely stay here again.
5 out of 5
by A verified traveler

Posted 19 Oct 2024
Happy overall with the stay, staff and the best breakfast. Thank you to Antonio for your help
3 out of 5
by A verified traveler from Loughborough

Posted 1 Apr 2024
Parking garage was ridiculous. Difficult to enter & exit, spaces were tight and you had to be in one space only, no overlapping into the space next to yours. Room was tiny, we had to enter/exit the bathroom sideways and we are thin people. It was noisy. You could here the People in the rooms above across, and beside, they push their chairs back across the floor, come in late banging doors and talking loudly every night. It was our worst nights for sleeping on our 4 week road trip around Spain. Cleaning lady was a lovely woman and worked hard.
Comment from Hotel Management
3 Apr 2024 by JOSE CANO, Hotel Management
I appreciate the time spent commenting on your stay.I am sorry that the experience was not the best although we would have liked it during your stay to be able to solve it.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Mar 2024
5 out of 5
by A verified traveler

Would stay again.

Posted 2 Jan 2024 on Hotels
The admission process was smooth and efficient. Daily, the front desk staff greeted us with a warm smile and quick to offer assistance if needed. The property is quaint with some modern touches; the beds perfectly comfortable and linens crisp. Super clean too. Antonio is a gem.
3 out of 5
by A verified traveler

Posted 18 Nov 2023
Parking at the facility TOO SMALL.
Comment from Hotel Management
22 Nov 2023 by HOTEL, Hotel Management
Thank you for taking a few minutes and telling us about your experience, greetings
4 out of 5
by A verified traveler

Posted 18 Oct 2023
This was a bit further from the centre of Seville than I'd realised - my mistake. There are two regular bus services into town, but it does take a while (30-40 minutes depending on traffic). Cross over the big roundabout towards town and the same bus stop serves both the 3 and the 37. Staff very helpful. Bar/cafe decent. Breakfast plentiful and good.
Comment from Hotel Management
22 Nov 2023 by HOTEL, Hotel Management
Andrew, thank you very much for taking a few minutes and telling us about your experience, we are happy to know that you have enjoyed our establishment, greetings