Ratings based on 990 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Dublin
Posted 10 Oct 2024
Small boutique hotel located by the river and walking distance to everything that we wanted to see and explore. Located on side street which was secluded and very peaceful/ quiet but only 1 block from the main road. Room was small for US standards but perfect for 2 travelers who were mainly out and about and only stayed in the room to sleep and shower. Hotel staff were very friendly and front desk spoke fluent English. Price point and location were primary factors in our decision. Would definitely stay at this hotel again if visiting Sevilla!
Comment from Hotel Management
15 Oct 2024 by M.A., Hotel Management
Thank you very much for your words and for choosing us for your stay in Seville.We hope to see you again soon, greetings and have a nice day.
by A verified traveler
Posted 15 Sep 2024
The staff here are super helpful. Great location for walking to areas of interest. We had a little trouble with finding the parking but others I would definitely return to this hotel.
Comment from Hotel Management
17 Sep 2024 by M.A., Hotel Management
Thank you very much for taking a few minutes to leave us a review.We are delighted that you enjoyed our accommodation and thank you for choosing us for your stay in Seville.See you soon!
by A verified traveler
Posted 19 Aug 2024 on Hotels
Staff was very pleasant especially Marcelo.
Comment from Hotel Management
17 Sep 2024 by M.A., Hotel Management
Thanks for your rating, I'll pass on the message to Marcelo on your behalf.See you soon!
by A verified traveler
Posted 24 Jul 2024
Very clean and comfortable.
Comment from Hotel Management
29 Jul 2024 by M.A., Hotel Management
Thank you for your comment and for the highest rating. We hope to see you again soon.Best regards.
by A verified traveler from Pembroke Pines
Posted 8 Jul 2024
Close to restaurants and transportation.
Comment from Hotel Management
29 Jul 2024 by M.A., Hotel Management
Muchas gracias por su máxima puntuación, esperamos que vuelvas pronto a visitarnos.Un saludo.
by A verified traveler
Posted 30 Jun 2024 on Hotels
Comment from Hotel Management
29 Jul 2024 by M.A., Hotel Management
Muchas gracias por su puntuación y por elegirnos para su estancia en Sevilla.Hasta pronto!
by A verified traveler
Posted 23 Jun 2024
Staffs are vey friendly and helpful
Comment from Hotel Management
29 Jul 2024 by M.A., Hotel Management
Thank you very much, we work every day to make our clients feel at home.I will pass on your comment to my team.Best regards.
by A verified traveler
Posted 14 Jun 2024
The staff were extremely friendly and helpful with directions and advice. The hotel was very clean. We were able to walk to the sites of Seville.
Comment from Hotel Management
29 Jul 2024 by M.A:, Hotel Management
Thank you for your kind words and for choosing the Hotel Madrid for your stay in Seville. We hope you will visit us again soon.Best regards.
by A verified traveler
Posted 13 Jun 2024
We did not like being overcharged. We were allocated a double room but charged for a triple
Comment from Hotel Management
29 Jul 2024 by M.A:, Hotel Management
We are sorry for the inconvenience caused.Indeed, you had a triple room, but as there were two of you, the only thing we did was not put another extra bed, it was done this way, for your comfort.Regards.
by A verified traveler
Posted 4 Jun 2024
Pros: great staff, good location, clean, safe
Cons: thin walls, a bit basic, noisy air-condition
Comment from Hotel Management
15 Jul 2024 by M.A., Hotel Management
Good afternoon:Thank you for taking a few minutes to write a review and of course, we take note of your comment to try to improve.Regards.