Ratings based on 489 Verified Reviews

4.1 out of 5
88% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from San Juan

This traveler left a rating score only Posted 1 Nov 2024
5 out of 5
by A verified traveler

Posted 30 Oct 2024
The people at the front desk were very helpful in finding a restaurant for us and ordering taxis. The hotel staff was very friendly.
Comment from Hotel Management
1 Nov 2024 by Manager, Hotel Management
Dear Dennis,Thanks so much for your nice review regarding our staff.Looking forward to welcome you back soon.Best regards
5 out of 5
by A verified traveler

Posted 5 Oct 2024
The hotel was lovely! The staff were always on hand and helpful. The room was clean and we had a great view over the city. The breakfast was great with plenty of choice. A very nice hotel in a central location for all the sights of this beautiful city. I recommend!
Comment from Hotel Management
1 Nov 2024 by Manager, Hotel Management
Dear Paula,Thanks so much for your nice review.Looking forward to welcome you back soon.Best regards
5 out of 5
by A verified traveler

Posted 3 Aug 2024
Nice place
Comment from Hotel Management
9 Sep 2024 by Manager, Hotel Management
Dear Majdeline,Thanks so much for your review.Best regards
3 out of 5
by A verified traveler

Posted 16 Jul 2024
Most of the staff were polite and helpful except for the woman in the bar who was slightly aggressive and rude. We were here for four days and were watching the football, along with everyone else because spain was in the final and all we were asking was to increase the volume, everyone else thought the same and thanked us for asking but the bar woman acted like we were asking for her children. Terrible customer service
Comment from Hotel Management
17 Jul 2024 by Manager, Hotel Management
Dear Ian,We are sorry to hear that. We are going to to check what could happened to improve it. Thank you for taking the time to tell us how was your experience with us.Best regards,Manager.
5 out of 5
by A verified traveler

Posted 29 Jun 2024 on Hotels
Comment from Hotel Management
17 Jul 2024 by Manager, Hotel Management
Dear Veronique,Thank you for reviewing your stay with us.Best regards,Manager
5 out of 5
by A verified traveler

Posted 8 Jun 2024
Very nice modern hotel in Seville. Great areas to walk, good shopping, restaurant on premises. Good brunch, lovely room!
Comment from Hotel Management
17 Jul 2024 by Manager, Hotel Management
Dear Norma,Thank you for reviewing your stay with us.Best regards,Manager
5 out of 5
by A verified traveler

Posted 4 Jun 2024
Comment from Hotel Management
17 Jul 2024 by Manager, Hotel Management
Dear Nathan,Thank you for reviewing your stay with us.Best regards,Manager
5 out of 5
by A verified traveler

Posted 31 May 2024
Comment from Hotel Management
17 Jul 2024 by Manager, Hotel Management
Dear Brent,Thank you for reviewing your stay with us.Best regards,Manager
4 out of 5
by A verified traveler

Posted 24 Apr 2024
Overall a very good stay
Comment from Hotel Management
4 May 2024 by Manager, Hotel Management
Dear Vandana,Thanks so much for your nice revie.Looking forward to welcome you back soon.Best regards