Ratings based on 9 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
5.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jun 2024 on Orbitz
We had an amazing stay. Very comfortable and clean. Would highly recommend
Comment from Hotel Management
18 Jun 2024 by Author, Hotel Management
Hi Lisa-
Thank you for your awesome review. We are so happy you enjoyed your stay! Secluded Escape's onsite team takes great pride in their property and what they have to offer- we welcome the opportunity to host you again the next time you are in town!
by A verified traveler
Posted 9 Jun 2024 on Hotels
Comment from Hotel Management
11 Jun 2024 by Author, Hotel Management
Hello Michael!
Thank you for your 5 star review. We are so happy you enjoyed your stay here. The onsite team takes great pride in their property and it is feedback like this that we truly appreciate. It was our pleasure to have you as our guest and all of our team members look forward to welcoming you back!
by A verified traveler
Posted 30 Dec 2023
by A verified traveler
Posted 17 Nov 2023
We had a lovely time at this cabin, the cabin was charming, with fireplaces both electric and standard. We love the log furniture with comfy mattress, both in the bedroom and the loft. The cabin was decorated for Christmas with a charming tree in the living room. The hot tub was so nice after a day on the road. If you stay here make a plan to visit Cades Cove it is well worth the trip there. Plus you are close to Pigeon Forge with all the attractions. We give this cabin a 5 star rating and would love to visit again.
Comment from Hotel Management
28 Nov 2023 by Michael C., Hotel Management
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!
by A verified traveler
Posted 24 Oct 2023 on Hotels
Comment from Hotel Management
25 Oct 2023 by Michael C., Hotel Management
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!
by A verified traveler from Lansing
Posted 1 Apr 2023
We loved the cabin! Hot tub was perfect and fireplace in bedroom was cozy and such a luxury! Cabin was beautifully appointed with everything we needed. We would definitely stay again.
Comment from Hotel Management
6 Apr 2023 by Michael C., Hotel Management
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!
by A verified traveler
Comfy, cozy with lots of additions!
Posted 8 Dec 2020 on HotelsMe and my son had a nice stay. It was very comfortable and cozy. Communication was great. I especially loved the hot tub and fire pit which both were used. It was nice waking up and making breakfast every morning before starting our day. The washer/dryer are a great addition to have! My only complaint is that the coffee mugs on the shelf had coffee residue on them and one of the spatulas in the drawer had dried food on it. Other than that everything else was clean and nice.
Comment from Hotel Management
9 Dec 2020 by Michael Christian, Hotel Management
Thank you so much for reviewing your stay with us!
We sincerely appreciate your candid feedback, and are glad to hear that you enjoyed the property.
We hope we are able to host you again in the near future!
by A verified traveler
Posted 17 Jan 2020 on Hotels
Awesome spot...very secluded.. perfect for a romantic get away!!
Comment from Hotel Management
17 Jan 2020 by VacayHome Connect Reservations, Hotel Management
Thank you for the 5 stars! We are so happy to hear you enjoyed your stay. Our on-site team work hard to deliver a vacation to remember. We look forward to your return!
by A verified traveler
Posted 5 Nov 2019
Pros: Great location, cozy cabin with everything you need, great rate, check in/check out was a smooth process, beautiful setting, bed was nice downstairs, did not use the upstairs bed. Plenty of towels, washer and dryer in cabin. Loved having 2 fireplaces and made use of the games provided by the owners. New stove, fridge etc.. Helpful hint: buy firewood at Kroger (it's much cheaper than anyone else)
Cons: The septic tank/leech field is failing. Every time we showered, ran a load of laundry the smell of poo was terrible on the deck making grilling or using the hot tub not as enjoyable as one would want. Toward the end of our stay the smell made it inside the cabin and we had to get candles. Hot tub lights did not work, so it was either sit in the tub in total dark or with the porch light. Wanted to use the outside firepit but the poo smell changed our minds on that one. Shower is old and door is broken/doesn't close right. Cabin was clean for the most part but there were a ton of spiders inside the screen/window so having one cracked was not an option.
Comment from Hotel Management
5 Nov 2019 by VacayHome Connect Reservations, Hotel Management
Thank you so much for taking the time to review our property. We are so sorry to hear that this horrible stench was a con during your stay as well as other small fixes. We take our guest's feedback as a way to improve our services, so we will forward your feedback to our onsite team for improvement. However, we are happy to hear that you did enjoy the other great things the property had to offer for your trip. We hope to make it up to you the next time you are in town.
