Ratings based on 988 Verified Reviews
3.3 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Oct 2024
There is no hot water in hotel which is basic necessity, we had toddler. me and my family could not shower during our stay at hotel. We found cockroaches in the bathroom. Over all worst experience.
Comment from Hotel Management
31 Oct 2024 by emily, Hotel Management
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
by A verified traveler
Posted 30 Oct 2024
This is the worst hotel that I have ever stayed.
In the website they mentioned they have all the facilities but once we checked-in, there are lot of issues and they don’t respond properly. Even phone was not working to report any of those issues, we have to go to reception to report.
There was no hot water and no phone and blankets are dirty.
Comment from Hotel Management
30 Oct 2024 by emily, Hotel Management
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
by A verified traveler
Posted 28 Oct 2024
Except for location there is nothing positive about this hotel. There was no running hot water in our rooms during last week of October winter temperatures. We couldn’t bathe and shower our kids during our stay here. We were a group of 3 friends and our respective families who stayed at this hotel. Terrible experience, never coming back!!
Comment from Hotel Management
28 Oct 2024 by emily, Hotel Management
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
by A verified traveler from COLUMBUS
Posted 28 Oct 2024
Acceptable accommodations, about average for the price point. Front desk would not provide extra towels (we were short 1 towel), and would only provide additional towels after same number of used towels were returned to front desk. Breakfast bar is minimal. A little tricky getting out of the parking lot, being situated right at a traffic light. Might consider staying here again if we're on a tight budget.
Comment from Hotel Management
28 Oct 2024 by emily, Hotel Management
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
by A verified traveler
Posted 21 Oct 2024
I liked the location. You could walk to a restaurant or some of the attractions. They brought fresh towels. I didn't have to ask for them.
I thought the room was dirty. The back of the toilet was never cleaned. Though they cleaned the shower, other people's hair was on the shower walls.
Comment from Hotel Management
21 Oct 2024 by emily, Hotel Management
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
by A verified traveler from Lincolnton
Posted 19 Oct 2024
Motel is located close to attractions so is quite convenient to get there. The rooms are clean, no musty smell. Furnitures could be updated. The breakfast is alright, could use more variety. Coffee runs out quickly. The property exit is right in front of a traffic light, not convenient to get to the other side of the road with the hustle and bustle. Overall the atmosphere is good, will stay here again.
Comment from Hotel Management
19 Oct 2024 by emily, Hotel Management
Thanks for staying with us. We appreciate your feedback
by A verified traveler
Posted 19 Oct 2024
my partner and I got very bit up by bed bugs while here
Comment from Hotel Management
19 Oct 2024 by emily, Hotel Management
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
by A verified traveler
Posted 17 Oct 2024
Rug and chair and what holds the TV and fridge are in poor condition. Bed was company. Bathroom door you should be replaced. Also
Comment from Hotel Management
17 Oct 2024 by EMILY, Hotel Management
Thanks for staying with us. We appreciate your feedback
by A verified traveler from Summerville
Posted 16 Oct 2024
Goodness
Comment from Hotel Management
16 Oct 2024 by emily, Hotel Management
Thanks for staying with us. We appreciate your feedback
by A verified traveler
Posted 13 Oct 2024
Easy check in, room was comfortable and clean. Reasonable rates for the area and continental breakfast was well stocked.
Would defnitely stay here again.
Comment from Hotel Management
13 Oct 2024 by emily, Hotel Management
Thanks for staying with us. We appreciate your feedback
