Ratings based on 108 Verified Reviews

4.1 out of 5
100% of guests recommend
4.6 Room cleanliness
3.8 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 25 Oct 2024
The check in process was terrible. It took 1 hour of our time and 3-4 staff to troubleshoot how to open our assigned room. With my troublesome knees, I had to go up and down the stairs (the elevator didn’t work without a working room key!) several times before I could open the our room. Never experienced anything like this
3 out of 5
by A verified traveler

Posted 27 Sep 2024 on Hotels
Check-in was frustrating. Our lesson learned - check in and setup the digital keys before you arrive. We were a group with 3 rooms and it was not clear how to encode the key when using the kiosk as there were 3 places a keycard could be placed. Once we realized which one it probably was, it was not working. The kiosk was throwing an error that said to contact staff but provided no means of how to do so. We did not have any cell phone or wi-fi service in Sevelen so we were not getting the emails about checking in successfully or instructions about the digital key. We eventually drove 10 minutes to get cell service, checked in online and then were able to use the digital keys. Everything else with the stay was good once we figured out how to access our rooms.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Aug 2024 on Hotels
2 out of 5
by A verified traveler from APO

Posted 22 Jul 2024
Nice staff lousy management Confused check in can’t access hotel door Ask for pillows only one and ask for more nothing Key doesn’t access hotel door She’s free water at breakfast but only tap water bottle in room so false statement Text at 0500 waking me up terrible never again full price for touch screen not person
4 out of 5
by A verified traveler

Kiosk Trouble

Posted 1 Apr 2024 on Hotels
The room, breakfast, bed, bath, were all great. But we had trouble checking in at the kiosk. Had to call the number and got help from a nice lady. But it was frustrating!
5 out of 5
by A verified traveler

Posted 20 Oct 2022
Easy check-in and check-out. Very clean, quiet and staff helpful.
3 out of 5
by A verified traveler

Self service motel

Posted 8 Dec 2021 on Hotels
Be sure to know your credit card pin, otherwise they will charge 5 francs for payment over the phone. Oh and they don’t take cash.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Sep 2021 on Hotels
5 out of 5
by A verified traveler

quiet harbor

Posted 2 Sep 2021 on Hotels
Self Check In style hotel with minimal personnel or not at all. It is pretty small and in reality, it doesn't need it. Everything is pretty good and it function-operate. It has is small buffet all-out self service breakfast. Quiet, nice and cozy.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Oct 2020
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