Ratings based on 273 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Oct 2024
Мы остановились с семьей на одну ночь. Отель понравился, большие две комнаты, удобные кровати, комфортабельные матрасы, большая терраса, все необходимое было в номере. При необходимости, мы непременно остановились бы снова в этом отеле. Спасибо за гостеприимство.
Comment from Hotel Management
12 Nov 2024 by Sara Martins, Hotel Management
Dear guest, we appreciate your positive comment of your stay at our hotel. It is with a great honor that we look forward to welcoming you again to the Hotel Laitau. Best regards, Sara Martins
by A verified traveler
Posted 15 Aug 2024 on Hotels
Comment from Hotel Management
15 Aug 2024 by Sara Martins, Hotel Management
Dear guest, we appreciate your positive review of your stay at our hotel. We look forward to welcoming you again. Best regards, Sara Martins.
by A verified traveler
Posted 15 Jul 2024
Nice and clean, good included breakfast, the area around the hotel felt pretty safe.
Comment from Hotel Management
16 Jul 2024 by Sara Martins, Hotel Management
Dear guest, thank you for taking the time to share your positive feedback. We're grateful for your kind words and thrilled that you enjoyed your stay with us. We look forward to welcoming you again soon. Best regards, Sara Martins.
by A verified traveler
Great hotel
Posted 16 Jun 2024 on HotelsA great hotel with friendly check in staff. Room was immaculate and large, bed was comfortable. Breakfast was limited but value for the price you pay.
Comment from Hotel Management
20 Jun 2024 by Sara Martins, Hotel Management
Dear guest, thank you for taking the time to share your experience. We are glad to hear that you enjoyed your stay. We hope to see you again soon.Best regards, Sara Martins.
by A verified traveler
Posted 2 Jun 2024
Would stay here again! Bernardo at the front desk was top notch!
Comment from Hotel Management
3 Jun 2024 by Sara Martins, Hotel Management
Dear guest, thank you for taking the time to share your positive feedback. We're grateful for your kind words and thrilled that you enjoyed your stay with us. It was a pleasure having you as our guest, and we hope to welcome you back for another exceptional experience.Best regards,Sara Martins
by A verified traveler
Posted 20 May 2024 on Hotels
Comment from Hotel Management
3 Jun 2024 by Sara Martins, Hotel Management
Dear guest, we appreciate your positive comment of your stay at our hotel. It is with a great honor that we look forward to welcoming you again to the Hotel Laitau.Best regards,Sara Martins
by A verified traveler
Very Comfortable , Enjoyable Breakfast
Posted 17 May 2024 on HotelsVery clean , great rain shower and comfortable bed and 4 pillows of good quality for my taste , foam moldable.. adustable and fiber fill.
Everything was excellent and the breakfast included was very good, eggs toast , beans , chorizo, fresh fruit and whole wheat/ white breads. Cereal or muesli with Hot milk (in the coffee maker). Honey for tea or coffee.
Central location ... near Mcdonalds if you like their food (...not me)
Comment from Hotel Management
3 Jun 2024 by Sara Martins, Hotel Management
Dear guest, thank you so much for your positive review. We are delighted to hear that your stay was satisfactory. Our team is committed to delivering memorable experiences, and it's rewarding to know that we achieved that for you. We look forward to welcoming you again soon.Best regards,Sara Martins
by A verified traveler
Posted 16 Oct 2023
The hotel was very clean and the breakfast was good.
Comment from Hotel Management
17 Oct 2023 by Sara Martins, Hotel Management
Dear guest, We are grateful for your words and that you had a pleasent stay with us. We look forward to welcoming you again at Hotel Laitau.Best regards, Sara Martins
by A verified traveler
Posted 11 Oct 2023 on Hotels
This place was old and dumpy not what the picture said it was
Comment from Hotel Management
17 Oct 2023 by Sara Martins, Hotel Management
Dear guest, first of all, we thank you for the time spent evaluating our hotel, as it is very important for us to understand the level of satisfaction of our customers. We regret that some points did not live up to your expectations. We look forward to welcoming you again in order to improve your opinion of our hotel. Best regards, Sara Martins
by A verified traveler
Posted 16 Sep 2023
Comment from Hotel Management
11 Oct 2023 by Sara Martins, Hotel Management
Dear guest, Thank you for your positive review of your stay at our hotel. It is with great honor that we look forward to welcoming you back to the Hotel Laitau. Best regards, Sara Martins.
