Ratings based on 184 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Feb 2024
Great location right next to the gondola and chair lift but be prepared to walk up/down the stairs with your ski boots on to get there. Considering price/location solid deal
by A verified traveler
Posted 2 Mar 2023 on Hotels
by A verified traveler
Excellent hotel, great value
Posted 18 Feb 2023 on HotelsExcellent hotel, but staff at desk are totally rude, and need to go on a course of how to be helpful and friendly. They let the whole hotel down.
by A verified traveler
Posted 14 Feb 2023 on Hotels
by A verified traveler
Posted 30 Jan 2023 on Hotels
by A verified traveler
Good place except for the air scent freshener
Posted 28 Mar 2022 on HotelsIt was hard to find in the dark as the hotels.com webpage for the hotel did not have a good picture of the outside. The address on the webpage which I copied into Google Maps, did not bring me to the hotel!
The condition of the hotel was fine and the buffet breakfast was expansive with lots of selection. It was good.
One major complaint I have is that they used an air scent thingy in the room on the radiator and that bother me. I only stayed the night, but any longer I would have put that thing in a plastic bag and open the windows to air the room out. It made my nose run. For people sensitive to scents, watch out.
by A verified traveler
Posted 5 Mar 2022 on Hotels
Good overall, however, in need of a refurbishment
by A verified traveler
Posted 28 Feb 2022
Great location 5 minute walk to ski lift and within 10 minutes walking of central town plaza/restaurants. Room and amenities were good enough although service was poor if needed help on anything room phones weren't working and had to walk to reception. No wifi reception in the rooms, only in the lobby areas.
by A verified traveler
Posted 24 Feb 2022 on Hotels
Плюс - близко к подъёмникам, чисто и тепло в номерах. Минус - нет интернета в номерах, номера маленькие.
by A verified traveler
Posted 24 Feb 2022
We stayed at this hotel from 12/2/22-19/2/22. We are two families with small children and it was perfect. We stayed half board and the breakfast and evening buffet was extensive and very tasty and made it much easier with the children in the evening instead of finding somewhere to eat and having to wait for it to be served. After dinner the children could go and play in a safe environment.
The rooms were warm and quiet (we were in the 6th floor) and the bathroom had a nice hot shower. It’s not plush or roomy but comfortable and clean and we all slept really well. My only suggestion would be to add tea making facilities to the rooms.
The mini club was great also, taking the kids off to ski school and collecting them and taking them for lunch which allowed us more time on the slopes knowing they were in safe hands.
The only criticism I have was the difficulty trying to sort things like lift passes, ski lessons etc due to the language barrier and having to pay for water with the evening meal (which clearly came from the tap) but not in the morning. There was one particular ‘unfriendly’ waiter that insisted you sign for it before you sat down! And hovered around the table to whip your plate away (sometimes before you had even finished) which I found very intimidating. Sort these couple of small issues and it would be perfect. I would definitely recommend and stay again in the future.
