Ratings based on 56 Verified Reviews

4.1 out of 5
78% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Great studio, with secure parking

Posted 11 Sep 2021 on Hotels
A studio in a residential building, in a quiet part of Sestriere. Secure underground parking with lock. Comfortable and well equipped.The concierge Elena, is especially lovely and helpful. She speaks perfect English (and French and Italian, of course!)
Comment from Hotel Management
4 Oct 2021 by Carmine, Hotel Management
Dear Mike, Thank you very much for sharing your experience with other possible travelers. Stay Healthy. Regards. Carmine Miele
4 out of 5
by A verified traveler

Posted 12 Jan 2020
Property was clean and well furnished although kitchen outfitting was very basic, e.g. no wine glasses.
5 out of 5
by A verified traveler

Posted 28 Aug 2019 on Hotels
We truly enjoyed the Chalet Edelweiss. Our room (apartment) was clean and spacious, the beds were comfortable, and the hostess was wonderful and very helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler from Glasgow

Ski accommodation close to the slopes

Posted 14 Apr 2018
Studio apartment with balcony facing the mountain with a 10 minute walk to the nearest lifts. Basic apartment but clean and well equipped for a weeks stay. Private, secure parking at €10 a day. €2.5 per person per day cleaning fee but wasn’t clear what this was for. Nobody cleaned our apartment while we stayed. Elena the host was very friendly and helpful giving us information about lifts passes/ski hire/lessons etc. Always available by phone if not at reception. Free ski locker at ski hire place beside slopes and a small fee for boot warming locker if required. No need to walk back to apartment with gear which was great.
4 out of 5
Recommended
for Everyone
by A verified traveler

Spacious convenient apartment

Posted 8 Apr 2018
Only negatives were dog mess on the pavement and bathroom ventilation
3 out of 5
by A verified traveler

Really nice Chalet, but sadly full up !!!

Posted 20 Mar 2018 on Hotels
Unfortunately when we arrived at the Chalet we were told that they were full and could not accommodate us, despite having booked a number of weeks beforehand. The staff were extremely apologetic and surprised that Hotel.com had not contacted us. The staff then took us to another hotel (Palace 2) and made sure we were happy. It is a shame we had to move as the Chalet looked very nice and the staff were great. Why there was no room is anyone's guess? Overall we had a great to trip to Setrierre. People, Food and the Skiing was great.
3 out of 5
by A verified traveler from prevost

Not what Wells expect

Posted 29 Aug 2017
The beds are not comfortable. Not like an hotel iif you need something they might be no body at the reception.
5 out of 5
by A verified traveler

Pleasant surprise!!

Posted 8 Aug 2016 on Hotels
We booked last minute trip to Sestriere and were pleasantly surprised at the room and cleanliness as well as the view and surrounding areas... Elena the manager was great. Helped us make dinner reservations and helped arrange local transportation. She went above and beyond anything we expected from a hotel manager.
4 out of 5
by D J from London

Value for Money, long as Noise is not a issue...

Posted 10 Mar 2015 on Hotels
Noise Factor from others was the only negative, and it seems sound insulation not that good, notices are in place about noise restriction during certain times, but it seems its the local's who stay make the most noise...
4 out of 5
by A verified traveler

Convenient and roomy apartment-like living!

Posted 2 Apr 2013 on Hotels
Great place for a skiing get-away where you need more room than the normal hotel. Short walk to shops, grocery, and slopes. Don't expect a lot of hotel services. People are available with a phone call and very helpful... but it's not like a hotel where they are there all the time to coddle your stay.