Ratings based on 151 Verified Reviews
3.8 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Bella Villa antica
Posted 9 Feb 2020 on HotelsHotel situato in un bellissimo parco. Peccato per la mancanza di prese elettriche bei pressi del letto
by A verified traveler
Posted 15 Jun 2019
Pokey room
No air door that wouldn’t open
Air conditioning to wake the dead 2 ft from the bed
Poor service
Not like it used to be
by A verified traveler
Posted 4 Jun 2019
Could be fantastic but very dated and in need of a refurb. Some staff were great, others were not interested at all and very unattentive
by A verified traveler
Posted 22 Apr 2019 on Hotels
by A verified traveler
Unique hotel
Posted 28 May 2018 on HotelsWe were planning on a room with two beds, one in a loft and the other below as there were 2 couples staying in the room. Turns out it was one queen and two single beds all side by side. Oh well that was fine. Super cool chandelier overhanging the room too
The pool wasn't opening until June 1 but we still laid around in the sun, just no swimming and they opened the pool bar for us.
There was a wedding at the hotel so the restaurant was closed. We walked for a while and found a soccer (football) field, with a bar so had a couple drinks there and wandered to Aqaba nearby for a great meal. The restaurant at the hotel was pretty highly rated so that was too bad we didn't get to eat there. The wedding welcomed us in and we had a couple bottles of wine with the outdoor party.
Overall its a really neat hotel to explore, both inside the hotel itself and the grounds. Its also close to the Florence airport which was hand with us heading there at 5:00AM
Recommended
for Everyoneby A verified traveler from Newtown, PA
Expected value for price
Posted 2 Apr 2018Check in clerk was less than friendly. Hotel was tired looking and in need of renovation and sprucing up of the grounds. Check out clerk was very pleasant. Close to airport and that’s why we chose it. A good value for our needs.
by michael
Ol Grand Dame of Florence
Posted 23 Oct 2017 on Hotelswe stayed one night due to a cancled flight form Florence. Great close location to the airport very quite. Older facility
by A verified traveler from UK
Not really four star
Posted 8 Oct 2017Nice grounds and building but lots of facilities not working. Pool closed in need of repairs
Recommended
for Everyoneby A verified traveler from UK
It was nice but not the rate of 4 star hotel
Posted 17 Sep 2017No kettle or coffee in the room as it was expected in 4 star hotel
by A verified traveler from Atlanta, GA
One of the worst hotels we've stayed in
Posted 23 Aug 2017
Pros: The grounds were beautiful, but that was it.
Cons: The AC, the hotel staff, having food and drinks available 24/7
AC didn't work in either of 2 the rooms we reserved, and it was over 100 degrees outside. They moved us to 2 different rooms when we pointed it out. In one room the AC worked better, but it didn't work in ours, they said they didn't have any other rooms. It was miserable! Especially the bathroom, my makeup melted in there. They overcharged us for one of the rooms and then said they didn't know how to fix it, when I asked for a manager she said there wasn't one. We can't seem to get the bill corrected now, even Expedia is trying for us. There was no place to get any food when we got there in the afternoon, not until 7:30PM when the restaurant opened for dinner. They closed the beautiful pool at 7:30 too, we only found that out when we tried to go down there for a swim after dinner and the gate was locked. Also, there was no way to get any coffee before 7:00 in the morning. Since I couldn't sleep I was up early walking around outside where it was cooler and all I wanted was a cup of coffee. All the people at the front desk were so unfriendly, so unhelpful. We originally had reservations at a different hotel (AC Firenze) to begin with but changed it so we would be closer to the airport. BIG mistake! And it cost us 34 Euros to get to the airport, our friends who did stay at the AC Firenze, miles further away, only paid 22 Euros for the airport ride. On the Stanley's website it said they had minibars in every room, and room service, there was neither of those things.
