Ratings based on 58 Verified Reviews
4.0 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Apr 2024
The a condition of the room was not safe the keys was ot working properly the hotal was durty the breakfast you i could not eat it it was terrible. O fridge in roo. You had to pay if you wanted one.i paid to stay for one week i check out the next day. In to i ither hotel cheeper and a hole two bedroom property self contained i would not recommend this hotal the manger was rude. And no refund. Very bad experiences
by A verified traveler
Posted 22 Mar 2024 on Hotels
Comment from Hotel Management
23 Mar 2024 by Management, Hotel Management
Thank you for your scores which are very much appreciated.
by A verified traveler
Posted 25 Feb 2024 on Hotels
by A verified traveler
Posted 18 Jan 2024 on Hotels
by A verified traveler
Posted 3 Jan 2024
Quite ok
by A verified traveler
Posted 22 Nov 2023
The standard was quite low. No Refigerators in the rooms, no water was provided.the TV didn’t work and after 2 days one channel only.
WiFi was dismal even in the lobby
Was asked to pay for late checkout even though I got in at three am
Breakfast did not have any Gambian food and omelettes were only with onions and nothing else
Comment from Hotel Management
29 Nov 2023 by lamin, Hotel Management
Thank you for your review which we welcome and look into issues that you didn't like in the property and try to improve.We do not offer refrigerators in the rooms. Bottled water and other beverages can be purchased from the bar area. We did not receive the complaint in house regarding your TV, And have not received complaints regarding this during the season, However, we will get the maintenance team to look into this. WIFI has been upgraded in the whole hotel this season and all repeater guests have mentioned how the WiFi has improved this season. Late check out after 12pm is chargeable regardless of time of check in. On Our daily breakfast, we serve Cereals, eggs, pancakes, porridge, fruit, baked beans, breads and other items.Thank you for your understanding and hope we can serve you better next time should you book with us.thank you.General Manager
by A verified traveler
Posted 13 Mar 2023 on Travelocity
Wonderful experience. I will definitely consider coming back in the future.
Comment from Hotel Management
13 Mar 2023 by Lamin, Hotel Management
we appreciate your comments and look forward to welcoming you back in our hotel.
by A verified traveler
Posted 2 Feb 2023 on Ebookers
Lovely quiet rooms nice onsite shopping private beach polite helpful staff comfy bed hot showers
Could improve on food and drinks tonic water really tiny small size and just given in can no glass ice if improved on food and drink would be a really decent 4* hotel at the moment
Comment from Hotel Management
3 Feb 2023 by Lamin, Hotel Management
thank you for your comments which is much appreciated.
by A verified traveler
Posted 28 Jan 2023
by A verified traveler
Posted 9 Mar 2020 on Hotels
Need tea and coffee and kettle in room also small fridge . Would make it a lot more comfortable.
Comment from Hotel Management
9 Mar 2020 by Lamin , Hotel Management
Thank you for your comments which have been noted and will be discussed amongst management.
We are happy for your comments which are highly appreciated.
