Ratings based on 24 Verified Reviews
3.7 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 May 2019
Great location, beautiful pools, right on the beach.
by A verified traveler
Over used and noizy
Posted 2 Jan 2019 on HotelsThere were asking 8 euro per night for use of air conditioning. Room was big but furniture very old and over used. The street full of bars with a lot of noice.
by A verified traveler
Posted 4 Nov 2018
by A verified traveler
Posted 30 Sep 2018 on Hotels
breakfast not good enough
by A verified traveler
Posted 15 Jun 2018
Other room door luck had a problem so that whole night it made sound 'pip pip' .But stuff didn't know until we report.
Water problem, there was no water for 4 pm until 10 am next day in the morning. We could not taking a shower. They didn't give us water bottle until we ask next day morning to wash and brush teeth.
We booked half board but restaurant had only two menu to cook.
Comment from Hotel Management
22 Jun 2018 by Lamin...(is actually my name), Hotel Management
Good morning partners,
Thank you very much for this guest review.
For starters, kindly forward us the precise details of this bookings.
Recommended
for Everyoneby A verified traveler from Nigeria
Nice hotel with beach view
Posted 30 May 2018It was a nice experience. Nice place for vacation.
Comment from Hotel Management
5 Jun 2018 by Jay, Hotel Management
Thank you, we hope to see you again.
by A verified traveler
Better than expected
Posted 25 May 2018 on HotelsNice place, better than expected.
Comment from Hotel Management
5 Jun 2018 by Jay, Hotel Management
Thank you, we hope to see you again
Recommended
for Everyoneby A verified traveler from Liverpool
Very clean
Posted 23 Apr 2018The hotel has good facilities although the breakfast is a bit bland. Staff are always cleaning and mopping floors, in the 7 days I was there I never saw an insect in my room. Air con is extra but the large ceiling fan was adequate. Staff are all very polite and friendly. I would stay there again.
Comment from Hotel Management
26 Apr 2018 by Jay, Hotel Management
Thank you, we are glad you had a lovely stay with us
hope to see you again soon.
by A verified traveler
TIP
Posted 12 Apr 2018 on HotelsHave stayed in The Gambia on many of occasion and at the sister hotel Djeliba three times with no complaints. We decided to take our three girls with us this time for the Gambia Experience so decided to try and upgrade a little.
2 bedroom villa for five 12 night stay toilet never flushed correctly from day one reported a minimum of once daily to reception and also to the so called site plumber, was fixed on the eleventh day 2 hours before we left. Couldn't block it with toilet roll as was only supplied one per day (for five people). Room towels sometimes lucky if got three but mostly two for five people we did get five twice every other time was a trip to reception, then told they would bring to room just didn't say what day.
Pool towels if you got one don't let go as could be two to three days before you seen another.
Seven times in one day to get key card reset (wasn't near mobile phone) three time's back and forward to reception and still not working.
Breakfast was from 7am to 10am. No started to prepare at 7am if you had a trip booked for 7-30 maybe toast and jam if you made yourself
by Samantha
Lovely stay
Posted 14 Jan 2017 on HotelsStayed in the villa part of this hotel, couldn't fault it. Very clean, helpful staff, lovely pool and beach access from pool. Security really good, don't allow people to be bothered by local people selling things/access hotel/allocated part of the beach. Hotel drinks and food reasonably priced, other restaurants close by if eating out of hotel. The hotel owns a bar next door poco loco, which is really good for live music and drinks.
