Ratings based on 33 Verified Reviews
3.1 Room cleanliness
3.1 Service & staff
2.9 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Dec 2021 on Hotels
by A verified traveler from London
Posted 4 Mar 2020
I did not like anything a out the property but liked its location.
by A verified traveler
budget hotel,ok, but too noisy
Posted 10 Feb 2020 on HotelsA budget hotel this was our 3rd stay at this hotel, so we knew what to expect. We chose the room we wanted before we booked, but this was not acknowledged when we arrived, so we were but in a room around the pool area, noisy till midnight, and beyond, there is music playing all night, and people returning all night, talking on phones and slamming doors ! The light was not working when we arrived at 10pm but no one available to repair this, we were left with a side lamp, that was 2 pin into a 3 pin plug, that was so sensitive would take ages to get the light on. The general catering and cleaning staff are good and friendly, but the reception is hopeless, if you ask or order an early breakfast it is never ready, any problems you can never speak to the right person, we were left no towels one night , and the fight to get some was quite unbelievable ! first you usually have to wake the person up on reception as they are usually asleep ! or on there phone quite crazy, as the reception is your point of attention at any hotel.. often no electricity or water, which is quite annoying, if you have been out all day and need a shower !this is a budget hotel and if you do not mind Gambian time....and the constant noise, this is an ok hotel for the money, but you must be patient !
by A verified traveler
Posted 29 Jan 2020
Bamboo garden is a little dated, but everything was clean enough, on my first night my bed squeeked terribly, but was seen to the next day, no problem. I enjoyed my stay there and would return
Comment from Hotel Management
29 Jan 2020 by Lamin, Hotel Management
Thank you for your comments which points are well noted and will be taken care off. We are happy that you will return to stay with us.
by A verified traveler
Very rude and poor service from reception staffs!
Posted 15 Dec 2019 on HotelsHad 2 nights' stay. On arrival, was informed fully booked (I had booked and fully paid in May 2019!) and transferred to their affliated hotel nearby (location not so convenient, unlike Bamboo Garden Hotel that is along street with many restaurants and a beach at the end of street). And after one night was transferred back to Bamboo Garden Hotel. After a full day tour the next day and to take all my belongings at the reception, I was told by reception staff to go back to Bamboo Garden Hotel on my own! I was transferred by car from Bamboo Garden Hotel to this Seaview Garden Hotel and I really do not know the way. I told the reception staff to contact Bamboo Garden Hotel to arrange for a car. Finally it was arranged. But the reception staffs I encountered at both hotels throughout this episode were rude and of poor service! I should say my most unpleasant experience. (Gambia is my 155th countries visited and my 28th African countries. Information is not for boasting but to show in perspective that I am not a greenhorn traveller. And I hardly write review but only very unpleasant experience and if very good service that should be commended).
by A verified traveler
Needs better facilities. Unreliable water supply
Posted 3 Nov 2019 on HotelsNo aircondition in the room, too hot. Unreliable power system
by A verified traveler
Posted 17 Mar 2019
by A verified traveler
Posted 17 Mar 2019
by A verified traveler
Posted 10 Mar 2019
by A verified traveler
DO NOT STAY HERE!
Posted 26 Feb 2019 on HotelsWorn out, run down, dirty, everything in hotel falling apart or broken.
Asked everyday for them to please repair the TV. They just kept fobbing me off. They don’t care. After 3 days I paid for another hotel and they wouldn’t give me a refund. For the same money you can stay at Regal Apartments which has aircon, a safe, kitchen, fridge freezer, WiFi in room and much more included in the price. Bamboo want to charge extra for all of these.
I also recommend Q City hotel.
