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ELA Excellence Resort Belek - All Inclusive

5.0 star property
Luxury property on the beach, with 4 outdoor pools

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Photo gallery for ELA Excellence Resort Belek - All Inclusive

Relax by the resort's central pool surrounded by lush greenery and palm trees.
Relax in a spacious room with a large bed, separate seating area, and glass-enclosed balcony offering a view of the surrounding landscape.
Relax in a welcoming lounge area with plush seating and a central pool, surrounded by a bar.
Relax in a spacious lounge area with sofas, chairs, and lush greenery, surrounded by a glass ceiling and offering a view of the surrounding landscape.
Private beach, beach cabanas, sun loungers, beach umbrellas
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • All inclusive
  • Pool
  • On private beach
  • Room service

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Family Duplex Sea View

1 bedroom, premium bedding, free minibar, in-room safe

Family Duplex Sea View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • 60 sq m
  • Sea view
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Duplex Forest View

1 bedroom, premium bedding, free minibar, in-room safe

Family Duplex Forest View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • 60 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Suite, Sea View

View from room

Deluxe Suite, Sea View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • 105 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Villa Sultan Palace

1 bedroom, premium bedding, free minibar, in-room safe

Villa Sultan Palace

Highlights

Deck/patio
Soundproofed
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
  • 794 sq m
  • Sea view
  • Sleeps 10
  • 4 Double Beds and 2 Large Twin Beds

View all photos for Lake House Family Suite

1 bedroom, premium bedding, free minibar, in-room safe

Lake House Family Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • 100 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Room, Garden View

1 bedroom, premium bedding, free minibar, in-room safe

Superior Room, Garden View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • 45 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Villa Ela Palace

1 bedroom, premium bedding, free minibar, in-room safe

Villa Ela Palace

Highlights

Deck/patio
Yard
Soundproofed
Individually furnished
Individually decorated
Private pool
Private outdoor hot tub
Air conditioning
  • 297 sq m
  • Sea view
  • Sleeps 10
  • 3 Double Beds and 2 Large Twin Beds

View all photos for Lake House Pool View

1 bedroom, premium bedding, free minibar, in-room safe

Lake House Pool View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • 38 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Lake House Family Pool View

1 bedroom, premium bedding, free minibar, in-room safe

Lake House Family Pool View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • 76 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Presidential Suite

1 bedroom, premium bedding, free minibar, in-room safe

Presidential Suite

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • 233 sq m
  • Sea view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Lake House Suite Swim Up

Outdoor pool

Lake House Suite Swim Up

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • 76 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Corner Room

1 bedroom, premium bedding, free minibar, in-room safe

Family Corner Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • 45 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Grand Superior Sea View

1 bedroom, premium bedding, free minibar, in-room safe

Grand Superior Sea View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • 48 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Murphy Bed OR 2 Large Twin Beds and 1 Twin Murphy Bed

View all photos for Superior Room, Sea View

1 bedroom, premium bedding, free minibar, in-room safe

Superior Room, Sea View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • 45 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Honeymoon Sea View with Jacuzzi

View from room

Honeymoon Sea View with Jacuzzi

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • 48 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for King Suite

1 bedroom, premium bedding, free minibar, in-room safe

King Suite

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • 375 sq m
  • Sea view
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Suite Sea View

1 bedroom, premium bedding, free minibar, in-room safe

Family Suite Sea View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • 100 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Murphy Bed

View all photos for Grand Roof Top Suite

1 bedroom, premium bedding, free minibar, in-room safe

Grand Roof Top Suite

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • 190 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Premier Roof Top Suite

1 bedroom, premium bedding, free minibar, in-room safe

Premier Roof Top Suite

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • 196 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed
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About the neighborhood

Map
Iskele Mevkii, Serik, Antalya, 07500

What's nearby

  • Cornelia Golf Club - 8 min walk - 0.8 km
  • Montgomerie Golf Course - 6 min drive - 2.7 km
  • The Land of Legends - 7 min drive - 5.3 km
  • Antalya Golf Club - 11 min drive - 5.7 km
  • Lara Beach - 29 min drive - 26.1 km

Getting around

  • Antalya Intl. Airport (AYT) - 42 min drive

Restaurants

  • ‪Hayal Bar - ‬10 min walk
  • ‪E-Patisserie - ‬7 min walk
  • ‪Ela Quality Passion A La Carte - ‬3 min walk
  • ‪Pool Snack - ‬5 min walk
  • ‪Ela Quality Sanck Bar - ‬3 min walk

About this property

ELA Excellence Resort Belek - All Inclusive

Luxury all-inclusive property renovated in 2022 and located near Montgomerie Golf Course
Located close to Garden of Tolerance and Antalya Golf Club, ELA Excellence Resort Belek - All Inclusive provides a free breakfast buffet, free water park access, and a nightclub. This property is a great place to bask in the sun with a private beach, beachfront dining, and beach cabanas. Indulge in aromatherapy, Ayurvedic treatments, and a massage at the onsite spa. At the 8 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. The health club offers yoga classes and fitness classes; other things to do include windsurfing, volleyball, and basketball. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as 2 beach bars and 2 poolside bars.
Other perks at this property include:
  • 4 outdoor pools and an indoor pool, with a waterslide, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • Bike rentals, 2 outdoor tennis courts, and a roundtrip airport shuttle (surcharge)
  • An electric car charging station, access to a nearby indoor pool, and access to a nearby health club
Room features
All 583 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and laptop-friendly workspaces.
More amenities include:
  • Baby baths, childcare services, and free extra beds
  • Reusable coffee/tea filters, LED light bulbs, and eco-friendly cleaning products
  • Rainfall showers, designer toiletries, and tubs or showers
  • LED TVs with premium channels and DVD players
  • Wardrobes/closets, video-game consoles, and free tea bags/instant coffee

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet meals, snacks, and beverages included
In-room minibar (some restrictions)

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, German, Polish, Russian, Turkish

Similar properties

Exterior

Rixos Premium Belek - The Land of Legends Access

  • On private beach
  • Pool
  • All inclusive
  • Spa
9.2 out of 10, Wonderful, 380 reviews
Rixos Premium Belek - The Land of Legends Access

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 beach bars
  • 2 poolside bars
  • 7 bars/lounges
  • 8 restaurants
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Akari Teppanyaki (Extra)
  • Ela Anatolian
  • Galata Tavern (Extra)
  • Hayat Restaurant
  • La Sofa Grill (Extra)

Things to do

  • 2 outdoor tennis courts
  • 4 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • Library
  • Mini golf
  • Motor boating
  • Nightclub
  • Outdoor pool (guest access)
  • Parasailing
  • Personal motorized watercraft
  • Playground
  • Rowing/canoeing
  • Sauna
  • Scuba diving
  • Segway rentals/tours
  • Shopping
  • Steam room
  • Surfing/bodyboarding
  • Table tennis
  • Tennis lessons
  • TV in common areas
  • Water skiing
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Baby bath
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • DVD player
  • Free children's club
  • Free rollaway/extra bed
  • Free water park access
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (1,614 square feet of space)
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 4 buildings
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • Renovated entire property - March 2022
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Children's robes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • LED TV with premium cable/satellite channels
  • Video game console

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds

Property payment types

Important information

Optional extras

  • Airport shuttle fee: TRY 8750 per vehicle (roundtrip, maximum occupancy 6)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 6 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision
Guests under 6 years old are not allowed in the spa, and guests under 6 years old are only allowed with adult supervision

Property is also known as

Ela Hotel
Ela Quality
Ela Quality Resort
Ela Quality Resort Hotel
Ela Quality Resort Hotel Serik
Ela Quality Serik
Hotel Ela Quality Resort
Ela Quality Resort Hotel Belek
Ela Quality Belek
Ela Quality Hotel Belek
Hotel Ela Quality
Ela Quality Resort Hotel Belek, Turkey - Antalya Province
Ela Quality Resort Hotel All Inclusive Belek
Ela Quality Resort Hotel All Inclusive
Ela Quality Resort Belek All Inclusive
Ela Quality Resort All Inclusive
Ela Quality Belek All Inclusive
Ela Quality All Inclusive
Ela Quality Resort Belek All Inclusive

Frequently asked questions

Does ELA Excellence Resort Belek - All Inclusive have a pool?

Yes, this property has an indoor pool, 4 outdoor pools, and a children's pool.

Is ELA Excellence Resort Belek - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at ELA Excellence Resort Belek - All Inclusive?

Self parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at ELA Excellence Resort Belek - All Inclusive?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at ELA Excellence Resort Belek - All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does ELA Excellence Resort Belek - All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of TRY 8750 per vehicle applies.

Are there all-inclusive benefits at ELA Excellence Resort Belek - All Inclusive?

Yes, the property is all-inclusive.

Where is ELA Excellence Resort Belek - All Inclusive located?

Located in Belek, this beachfront property is connected to the convention center, 1.5 mi (2.4 km) from Montgomerie Golf Course, and within 9 mi (15 km) of Garden of Tolerance and Antalya Golf Club. Antalium Premium Mall and Lara Beach are also within 16 mi (25 km).

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ELA Excellence Resort Belek - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 99 out of 143 reviews
Rating 8 - Good. 29 out of 143 reviews
Rating 6 - Okay. 8 out of 143 reviews
Rating 4 - Poor. 5 out of 143 reviews
Rating 2 - Terrible. 2 out of 143 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10

Would not recommend - food was poor, hotel was over crowded, staff were rude and there was thumping music until the early hours.
Stayed 9 nights in Jun 2025

10/10

Beautiful hotel with great amenities.
Stayed 3 nights in Oct 2024

10/10

Incredible week with the family spent at the pool, Everland (kids club) and beach. The shows were great, food fresh and varied and facilities incredible. This was our 2nd time here and we loved it.
Stayed 7 nights in Aug 2024

10/10

Always a pleasure to come back to ela
Stayed 4 nights in Jun 2024

10/10

The resort surprises positively in every aspect, and they look after the small details. Would highly recommend for a family trip.
Stayed 4 nights in Sep 2023

10/10

Excellent staff food activities and facilities
Stayed 4 nights in Aug 2023

10/10

Great hotel and very friendly staff. Thank you for the great holiday
Stayed 5 nights in Sep 2022

10/10

Amazing place - very beautiful, great service, fresh food with a lot of choice. The kids (4 & 8) loved the kid's club and the swimming poom
Stayed 7 nights in Apr 2024

10/10

Love it. We will come again. This was our 4th time in 3 years.
Stayed 7 nights in Sep 2024

10/10

The best of the best that you will ever see in any hotel.
Stayed 10 nights in Jun 2022

10/10

We liked the varied meal options 24hrs a day. Staff friendly polite and very hospitable and welcome. Resolved any issues very quickly. Grounds were beautiful as was the scenary
Stayed 7 nights in Nov 2023

6/10

Not an all inclusive resort with the majority of the resturant’s charging extra to dine there. The Asian restaurant was an extra €40pp! While our stay was good, it certainly was not worth the money.
Stayed 7 nights in Aug 2024

10/10

Amaozing Experience
Stayed 3 nights in Feb 2024

10/10

Everything was perfect
Stayed 4 nights in Sep 2023

10/10

The
Stayed 6 nights in Jul 2023

8/10

Initial communication proved to be difficult
Stayed 5 nights in Apr 2024

10/10

I’m giving it a 5 because everything the resort provided was amazing. Only complaint was that we did not know this is one of the top resorts for families. The kids out numbered the adults and sometimes it was overwhelming. We did not know this and I went with my partner to have a romantic getaway. It was really hard to have it be romantic. So great for families ! Bad for couples !

8/10

Nice resort, needs some renovation especially in some rooms. Friendly staff but had some problems in the reception service while checking in and checking out as they made me waiting with my families to get the late check out although i pay for it and it was mention when i did the reservation that the late check out is guaranteed
Stayed 6 nights in Aug 2022

10/10

Amazing place very highly recommended, we were with 3 kids , the place is agreat choice for family or couples , there is an option for babysitting or kids to stay under observation in avery big section which includes play grounds in and out door, as well bedrooms for naps and restaurant for kids meals .. The pools and spa are amazing too with endless options Food is great! Not standard at all and you wont get board, there is alot of options for all ages even little babies.. The staff is very polite, helpful and friendly.. they try to help in every way possible definitely will come back again!
Stayed 5 nights in Aug 2022

6/10

It has it's own private beach with ample umbrellas and chairs and plenty of pools for adults and / or children. The evening entertainment was good except we didn't care for the loud music in the center of the complex that went to midnight each night. The food was adequate but nothing memorable. I would not bother going back to this place primarily because of the average food, poor quality beef and poor quality cooking oils for sauteed and fried foods. The best we can say, the service was quite good by considerate staff.
Stayed 11 nights in May 2023

4/10

We arrived 2:30 pm and had to wait 3 hrs to get our rooms, Showers had no water for half a day, there is a couple of rude employees at the reception, Food not tasty, air conditioning doesn’t work properly in the rooms, toilets beside the beach were closed because they had a problem, rooms not clean and pools are dirty.
Stayed 6 nights in Aug 2022

10/10

This is a great family resort! I recommend this to everyone specially for those who have kids. The rooms are nice and spacious, the hotel is sorrounded by beautiful and well kept gardens. It’s green and luscious and gives a “chillax” vibe. Everyone working here is service oriented. They always checks on us if we need anything or if we are having a good time. The Ela personal assistant is a nice touch. They makes us feel special and make sure we have everything we needed. I haven’t been outside the hotel because I didn’t have to (we’ve got everything we needed inside), so I can’t comment about the place/tourist sposts around here. The food is good. Buffet and ala carte included! You’ll never get hungry 😄. Teppanyaki, Italian restaurant, mediterranean restaurant and mexican restaurant are the ones we visit and the food is superb! 👍👌 The kids club is amazing! They have a big indoor kids facility which offers different kids of activities for the kids. They have mini disco and kiddy shows on the evening. And ofcourse entertaiment and shows for adults as well. There’s a lot of pool to choose from. They also have childrens pool and aquapark. No fighting over sunbeds here! 😂…It is also a short walk to the beach. They have everything you needed in a holiday. If you want a peaceful and relaxing vacation then this is the hotel for you. We haven’t left yet and I’m already planning of going back here 😂✈️. Recommended! 👍
Stayed 7 nights in Jul 2023

8/10

No esta mal, pero no lo vale. El servicio podría mejorar y la cocina también.
Stayed 11 nights in Jun 2025

6/10

Stayed 6 nights in Mar 2025

8/10

Stayed 7 nights in Nov 2024