Ratings based on 175 Verified Reviews
4.4 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Oct 2024
Great service and an accommodation, beautiful place
by A verified traveler
Posted 9 Mar 2024 on Hotels
by A verified traveler
Posted 16 Apr 2023
The property is good, the pool facilities, indoor and outdoor, the kids playing area, the animalfarm/ zoo near the hotel - was great. the food in the restaurant good.
staff and service - extremely poor. it seems that all good turkish service people left the country. no ones cares about you and the way how you are being spoken to and looked at - especiallg when you try to communicate with them in English is terrible and not even 1 star level!
The hotel seems to have become a hide out place for russians - all staff speak russian, the entertainment (animationteam / live music) everything is in Russian...
I am still shocked by this... It seems that all other nationalities were irrelevant and / or forgotten.
The Animation team were a bunch of kids who repeatedly tried very hard, but just didnt manage to deliver - I dont blame them. they were just too young and inexperienced. They could not even impress my 4 year old... They didnt seem to enjoy what they were doing and they were so careless... Could be because my son isnt russian...
A real shame, as the hotel itself was lovely and has tremendous pontential, but as I always preach - a good hardware is useless, if the software isnt great. the staff, the service - one of the worst I have experienced in 25 years.
Comment from Hotel Management
23 May 2023 by Hotel administration, Hotel Management
Dear guests,First of all, let me thank you for your feedback and for the fact that despite the presence of negative comments, you also did not forget to mark the aspects you liked.Your comments are very important to us, because it is thanks to the feedback of our guests that we have the opportunity to develop further. Your comments have been taken into account and will be taken into account by the hotel management.We thank you again for your comments. And we will always be glad to see you again among our guests.With respect and best wishes,Hotel administration
by A verified traveler
Bellis
Posted 11 Jan 2023 on HotelsGenerally speaking, It was awesome. The food, the stuff…everything was incredible. Finding Parking space was a bit of an issue. Otherwise it was amazing.
Comment from Hotel Management
14 Feb 2023 by Guest Relations Department,, Hotel Management
Dear GuestWe are grateful to you for choosing Bellis Deluxe for your holiday. We highly appriciate your wonderful review and your time that you have spent on it. It was a pleasure for us to welcome you in our hotel. We will be happy to host you again in Bellis Deluxe Hotel.Best/Kind regards,Guest Relations Department,
by A verified traveler
Posted 1 Jan 2023 on Hotels
Comment from Hotel Management
14 Feb 2023 by Guest Relations Department,, Hotel Management
Dear guests, The Bellis Deluxe Hotel would like to thank you for the high points given to our hotel. With respect and best wishes, Bellis Deluxe Hotel
by A verified traveler
Posted 15 Dec 2022
Should not recommend this to any body staff could not be bothered to do any thing for you
by A verified traveler
Posted 19 Oct 2022
by A verified traveler
Posted 23 May 2022 on Hotels
Comment from Hotel Management
29 May 2022 by Sincerely. Bellis Deluxe Hotel, Hotel Management
Dear Guest, We appreciate your wonderful review. We are all very pleased to read that you were satisfied with our facilities. We look forward to welcoming you again and providing the best service for you..
by A verified traveler
Posted 30 Apr 2022
Bellis Deluxe Hotel was an excellent experience for us. It is a lovely family hotel with great staff. There are lots of activities you can do with kids and there were different shows every evening which the whole family could enjoy. The food was delicious and the hotel was clean and tidy. It is also a beach hotel which is so great as you can walk only about 2mins to get to the beach.
Comment from Hotel Management
5 May 2022 by Gümüşay Karymshakova, Hotel Management
Dear guest,
We appreciate your wonderful review. This is a real pleasure for all of us to read that you were happy with our facilities, especially that you liked our food, activities and staff.
We will be happy to welcome you again and provide the best service for you.
Best regards,
by A verified traveler
Posted 18 Apr 2022
The hotel is set in the most beautiful location, it’s very quiet and the staff are very friendly.
Comment from Hotel Management
19 Apr 2022 by Gümüşay Karymshakova, Hotel Management
First of all, we would like to thank you for taking the time to write a review of your stay at the Bellis Deluxe Hotel. All guest reviews are very valuable to us.
We look forward to welcoming you back to our hotel in the future.
Sincerely.
Bellis Deluxe Hotel
