Ratings based on 78 Verified Reviews

2.3 out of 5
75% of guests recommend
2.3 Room cleanliness
2.6 Service & staff
2.4 Room comfort
2.2 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 28 Jul 2024
The hotel itself is pretty old and the food over there is just not good. The one good thing about the hotel is the pool, i would say.
1 out of 5
by A verified traveler

Very dirty hotel, terrible food!

Posted 23 Jul 2024 on Hotels
Absolutely nothing good, the food is something terrible, all the food floats in some kind of dirty water, there are flies everywhere, absolutely nothing can be eaten, a lot of joy for children is the children's slides, but they are old and dirty! The air conditioners in the rooms work poorly, they also fall apart, one air conditioner fell right on my child while he was sleeping, it’s terrible, we left this hotel the next day, there’s a lot to list, this hotel is not worth your vacation and money. one plus is the staff at the reception, especially the guy, all I remember is he has an earring in his ear, he is an absolute great guy and helped us when we needed it.
1 out of 5
by A verified traveler

Posted 21 Jan 2024
Ok the food the worst got sick the rooms beds older then the 1950 and they Stoll our i pad and said we did not have one WiFi doesn't work in general my dog would not like it
1 out of 5
by A verified traveler

Posted 15 Dec 2023
They also dont have a phone number that works my son forgot his i pad in the drawer after a long battle one of your agents said they would call back no reply and it was not there so it means that they stole it and I am still waiting for the hotel to call back
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Oct 2023
2 out of 5
by A verified traveler

Awful

Posted 6 Sep 2023 on Hotels
I stayed here with my partner who is English for 2 nights and let me tell you if I had the money to move hotel even for only 1 night I would have. there was no English entertainment not really a big problem but she missed out on what was going on. But the worst of the worst was the food situation!! Now everyone would crowd the doors at meals time and it was like a bunch of animals rushing into the room. We decided to hold back on the second day but realised that people cue because otherwise there’s no food or cutlery left, we found ourselves eating scraps with paper plates and plastic cutlery. And on top of all that the staff were just rude will never be staying here again and yes it wasn’t the most expensive holiday but definitely not worth the amount we paid for 2 nights
1 out of 5
by A verified traveler from Palisades Park

This traveler left a rating score only Posted 14 Mar 2023
1 out of 5
by A verified traveler

Posted 27 Dec 2022
I thought I had booked an all-inclusive hotel and on Expedia's itinerary it states under Included amenities free parking and all-inclusive. Hotel told me that I had booked room only. Tried to cancel booking at hotel and on home computer but virtual agent had no record of boooking. Mashalle your agent found booking and told me that the room only was all-inclusive. V misleading.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Oct 2022
2 out of 5
by A verified traveler

Posted 24 Sep 2022
The property so dirty
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