Ratings based on 48 Verified Reviews
4.0 Room cleanliness
3.8 Service & staff
4.2 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Jul 2021
Comment from Hotel Management
12 May 2022 by AE, Hotel Management
Dear Guest,
Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Sincerely,
by A verified traveler
the best vacation with friends
Posted 23 Oct 2019 on Hotelswas amazing vacation
Comment from Hotel Management
23 Oct 2019 by AE, Hotel Management
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
by A verified traveler
Posted 22 Jul 2019
Animations not enough.staff behaivour excellent.service good
Comment from Hotel Management
26 Jul 2019 by ADAM & EVE, Hotel Management
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
by A verified traveler
Posted 4 Jun 2019
Very fun and enjoying, you won’t feel like bored even for a minute
Comment from Hotel Management
14 Jun 2019 by GAYE, Hotel Management
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
by A verified traveler
Posted 23 May 2019
I had an emergency and I had to check out early, but they refused to re-fund my remaining three nights!! Very unprofessional treatment....never go there!!!
Comment from Hotel Management
28 May 2019 by BERNA, Hotel Management
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
by A verified traveler
Posted 25 Apr 2019
I was charged for two night, but I never stayed there. I called Expedia and canceled the reservation and Expedia didn’t accept it and charged me for the room, when I explicitly told them that the reason I couldn’t stay there was because the hotel refused to allow me to stay there because me and my partner were gay. This is the last money that Expedia will get from me
Comment from Hotel Management
28 May 2019 by BERNA, Hotel Management
Dear Guest,
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Sincerely,
by A verified traveler
Super awesome hotel
Posted 7 Oct 2018 on HotelsAwesome experience, very very good hotel , entertainment all day, food all day and night
by A verified traveler
Amazing style for couple
Posted 3 Sep 2018 on Hotels. .. Very good stuff reception very good stuff clean and very beuteful
by Andrew
Once only.
Posted 22 Oct 2017 on HotelsRoom in the hotel was not clean and even after complaining repeatedely it was never properly cleaned.
Hotel in general was a cheesy 70’s design.
Food and food options were not good.
Would not return there.
Recommended
for Everyoneby A verified traveler
Posted 9 Apr 2017
Magnificent hotel
We were at hoeny moon
Recommended
